The Pause Requisition function allows approvers to temporarily stop the approval process for a pending requisition. This provides more time to review the line items or communicate with the Buyer. Preventing the requisition from automatically escalating to the next approver, before a decision is reached.
Prerequisite
The Edit Requisition setting must be enabled for your community, to utilize the Pause Requisition function.
You must reach out to your Customer Success Manager for enablement.
Pause a Requisition
Once the community settings are enabled, Approvers can pause a pending requisition:
Access Approvals: Go to the
Tasksmenu > select the Approvals tab > click View All to open the list of all Pending Requisitions.
Locate Requisition: The
Approvalsscreen will populate. Select the Requisitions tab and locate the desired requisition (you can use the Buyer and/or Period fields, or the Pending and Organization Unit filters to customize your search) > click Search.
Initiate Pause: Select the desired requisition number to populate the View Screen > select More Actions > click Pause Approvals.
Confirm Pause: The Pause Approvals pop-up box will appear. Insert a message in the Note field > select OK.
When paused, the requisition cannot be approved and will not escalate along the Approval Chain for the duration configured by your community.
Resume a Requisition
Once the review is complete, the Approver can resume the approval process:
From Alert Box: Click Resume on the alert box visible on the applicable requisition view screen].
From More Actions: Select More Actions > click Resume Approvals > select OK.
For communities that have a Pause Time configured, the requisition will automatically resume after the configured time period has expired.