The Pause Requisition function allows approvers to temporarily stop the approval process for a pending requisition. This provides more time to review the line items or communicate with the Buyer, preventing the requisition from automatically escalating to the next approver before a decision is reached.
Prerequisite: The Edit Requisition setting must be enabled for your community to utilize the Pause Requisition function. You must reach out to your Customer Success Manager for enablement.
Pause a Requisition
Once the community settings are enabled, Approvers can pause a pending requisition:
Access Approvals: Go to the
Tasksmenu > select the Approvals tab > click View All to open the list of all Pending Requisitions.
Locate Requisition: The
Approvalsscreen will populate. Select the Requisitions tab and locate the desired requisition (you can use the Buyer and/or Period fields, or the Pending and Organization Unit filters to customize your search) > click Search.
Initiate Pause: Select the desired requisition number to populate the View Screen > select More Actions > click Pause Approvals.
Confirm Pause: The Pause Approvals pop-up box will appear. Insert a message in the Note field > select OK.
When paused, the requisition cannot be approved and will not escalate along the Approval Chain for the duration configured by your community.
Resume a Requisition
Once the review is complete, the Approver can resume the approval process:
From Alert Box: Click Resume on the alert box visible on the applicable requisition view screen].
From More Actions: Select More Actions > click Resume Approvals > select OK.
For communities that have a Pause Time configured, the requisition will automatically resume after the configured time period has expired.