In Unimarket, the Edit and Pause Requisition features provide flexibility during the approval workflow. Instead of declining a requisition and forcing the buyer to start over, these tools allow for real-time adjustments and investigations.
Feature Overview
Edit Requisition: Allows users to amend line items (like quantity or price) or accounting details while the requisition is still pending.
Pause Requisition: Stops the automatic escalation timer, giving approvers more time to review details or communicate with the buyer.
Key Benefits
Reduced Rework: Avoids the "Decline and Re-create" cycle for minor errors.
Better Communication: Approvers can use the pause feature to ask clarifying questions without the pressure of an expiring escalation timer.
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Administrative Control: Ensures that "forgotten" paused requisitions eventually move forward automatically based on the Pause Time setting.
Configuration (Community Administrators)
To use these features, they must first be enabled by your Unimarket Customer Success Manager.
Once enabled, you can configure them by navigating to Administration > Approvals > General tab.
Edit Settings
Under the Requisition Editing Settings header, you can enable the two specific permissions:
Allow Requisition details to be edited during Approval: Approvers can make "extended changes," such as changing quantities on non-catalog items.
Allow Buyers to Edit Pending Requisitions: Buyers can fix their own requisitions based on approver feedback in the comments, rather than having the approver do it for them.
Pause Settings
This section controls how the system handles "escalation" (when a requisition moves to the next approver because the first one didn't act):
Allow approvers to pause escalation: When checked, the approver can "stop the clock" to investigate. Community Administrators retain the power to un-pause any requisition at any time.
Pause Time: Define exactly how long (in days/hours) a requisition stays paused before the process automatically resumes. This timer excludes weekends and public holidays.
Once the update is completed, select Save.