The Invoices screen allows you to review all invoices, their status along with detailed information (e.g. payment date, method, and events).
Access Invoices Screen
To view the Invoices screen, select Client Reporting (on the left side panel) > click Invoices tab (bottom of screen).
Filters
Each dashboard can be customized utilizing filters located at the top of each screen.
All filters in the portal work together to refine the data displayed in your views. If you apply multiple filters, it's essential to clear them properly to ensure accurate results.
To clear a specific filter, hover over the filter and click the eraser icon. This prevents a filter applied to one field (e.g. Supplier) from unintentionally affecting another field (e.g. Invoice Number). Clearing each filter individually, will provide precise and targeted results in your search.
Columns
The available columns on the Invoices screen can be used for sorting.
| Headers | Sorting Criteria |
|---|---|
| Manage Payment | Allows you to refund or reissue an unsettled payment. Note: Refer to instructions below for additional information. |
| Invoice Number | |
| Payment Reference ID | Unique identifier assigned by Finexio (i.e. Trace ID). |
| Buyer | The name of your community. |
| Supplier Name | The name of the supplier. |
| Supplier ID | Assigned by the community and listed in the supplier's profile (in Unimarket). |
| Payment Method | Used to disburse funds to supplier (e.g. ACH, Virtual Card, Check). |
| Payment Check Number | Applicable, if payment method is a Check. |
Manage Payment
The Manage Payment icon allows you to cancel or refund unsettled payments, ensuring smooth financial transactions.
Important Note: If the supplier’s name has changed, it cannot be updated on a reissued check. In these cases, the original payment must be refunded. And a new payment submitted by the buyer under the correct name.
To cancel or refund a payment associated with a specific supplier:
- Select the link icon (
) under the Manage Payment column.
- The Payment Management screen will populate.
- Select Refund Payment or Reissue Payment.
- Note: If reissuing payment, it will be send to the address on file (shown in the Payment Information section).
- In the Refund Reason or Reissue Reason field, select the applicable option.
- In the Comments field, add desired information.
- A Finexio Support ticket will generate and the Finexio Customer Support team will contact you during normal business hours to assist.
Viewing Invoices
- Click Client Reporting (on the left side panel).
- Select Invoices tab (at the bottom of the screen).
- Click the dropdown in the applicable filter field
- In the specific search field, enter the specific information.
- Check the applicable box.
- Select the desired invoice.
- Click View Payment Details (bottom right of screen).