The Card and Check Payments in Progress screen helps you monitor in-flight payments and take proactive action on potential delays or issues.
Users can action the following:
- Track checks nearing the 90-day mark
- Monitor unsettled virtual card payments and
- Cancel or refund unsettled payments, ensuring smooth financial transactions.
Card and Check Payments in Progress Screen
Users can access the Card and Check Payments in Progress screen, by:
- Clicking Client Reporting (on the left side panel).
- Select the Payments in Progress tab (at the bottom of the screen).
Filters
Each dashboard can be customized utilizing filters located at the top of each screen.
All filters in the portal work together to refine the data displayed in your views. If you apply multiple filters, it's essential to clear them properly to ensure accurate results.
To clear a specific filter, hover over the filter and click the eraser icon. This prevents a filter applied to one field (e.g. Supplier) from unintentionally affecting another field (e.g. Invoice Number). Clearing each filter individually, will provide precise and targeted results in your search.
Payments By Day Outstanding
The data under the Payments By Day Outstanding header, will display the payments by date range.
Additionally, the user view the number of outstanding payments by Payment Type. By hovering over the specific color: Blue (for Cards) or Grey (for Printed Checks).
Card and Check Payments in Progress List
Dependent upon the Payment Created Date range entered, the applicable list of card/check payments in progress will appear.
Columns & Details
| Headers | Payment Events |
|---|---|
| Manage Payment | Allows you to cancel or refund unsettled payments, ensuring smooth financial transactions. |
| Buyer | The name of your community. |
| Supplier | The name of the supplier. |
| Supplier ID | Assigned by the community and listed in the supplier's profile (in Unimarket). |
| Payment Event Description | Actions taken by Finexio. |
| Instrument Number | Designated by Finexio (excluding the invoice number). |
| Payment Sent Date | Date/time payment was sent from Finexio to supplier. |
| Payment Reference | Unique identifier assigned by Finexio (i.e. Trace ID). |
| Payment Amount | |
| Invoices/Payment | The number of invoices and payments, associated with the specific transaction. |
| Payment UUID |
Manage Payment
The Manage Payment icon allows you to cancel or refund unsettled payments, ensuring smooth financial transactions.
Important Note: If the supplier’s name has changed, it cannot be updated on a reissued check. In these cases, the original payment must be refunded. And a new payment submitted by the buyer under the correct name.
To cancel or refund a payment associated with a specific supplier:
- Select the link icon (
) under the Manage Payment column.
- The Payment Management screen will populate.
- Select Refund Payment or Reissue Payment.
- Note: If reissuing payment, it will be send to the address on file (shown in the Payment Information section).
- In the Refund Reason or Reissue Reason field, select the applicable option.
- In the Comments field, add desired information.
- A Finexio Support ticket will generate and the Finexio Customer Support team will contact you during normal business hours to assist.
View a Specific Payment Details Associated with In Progress Payment
- Select the desired transaction and
- Click View Payment Details (bottom right of screen).