View Orders

  • Updated

The Orders screen provides users with comprehensive visibility into Purchase Orders (POs) placed between the organization and its suppliers.

 

Access the Orders Screen

  • Navigation: Go to the Marketplace module > click Orders.

  • The screen defaults to showing orders created in the last 90 days (based on the Period filter).

Important: If the user is seeking to capture all orders, we highly recommend running the Unimarket Order Report. Opposed to removing the last 90 days filter (in the Created Date field) and selecting Search. 

 

 

Searching and Filtering Orders

You can customize your search using various criteria and filters, by selecting Apply Filter:

Feature Default Setting / Function How to Use
Search Field Defaults to searching by Order Number. To search for a specific item, select the dropdown next to Orders > click Items. Related orders will appear with the item listed below the number.
Created Date Defaults to the last 90 days. Use the dropdown to change the date range.
Filters Accesses advanced filtering options.

Click Filters on the right side. Additional fields include: Supplier, Order Type, Buyer, Receiving, Organization Unit, Order State, Payment Method, etc.

Note: If there are multiple supplier profiles, associated with the same company profile name. When using the Supplier filter, all supplier profiles will populate. Despite the supplier's profile state (i.e. pending, connected) and transactions applied/not applied against supplier profiles.

Views Allows filtering by key status conditions. Filter the list to show only Goods Received Not Invoiced (GRNI) or Commitments orders.
Buyer Limitation Buyers may be restricted to viewing only orders placed by them or users within their designated Organization Unit. Refer to the user/buyer search filter default help article for changing default settings.

Sorting and Columns

The available columns on the Orders screen can be used for sorting. 

Headers Sorting Criteria
Order Numerical order.
Receiving Status of when the receiving action was logged, in Unimarket.
Type Alphabetical (e.g., Blanket Order first).
Buyer Name of the user who submitted the associated requisition.
Created Oldest date first or newest date first.
Total

The subtotal of the order. 
 

Note: The Total excludes shipping and tax amounts because the subtotal is used for requisition approval and shipping/tax are only finalized during the Invoicing process.

If applicable, Has Accepted Invoice, Organization Unit, Work Order, Order State, Payment Method will be visible:

 

Order Header Fields

Field Description
Order Number Unique identifier assigned to the order.
Requisition The source requisition used to create the order.
Buyer User responsible for managing the order.
Originators The user(s) who originated the requisition or order request.
Order Date* Date/time the order was issued. *Order Date for Retrofit orders can be dynamic - see Notes.
Created Date Date/time the order record was created, in Unimarket.
State

Displays the current order and receiving status. 

Note: For additional information about each state, see below.

Organization Unit Organization and sub-organization associated with the order.
Order Submission Indicates how the order is submitted to the supplier (for example, Send or Do Not Send).
Documents Links to associated order documents, such as the Purchase Order PDF.
Financial Year Fiscal year assigned to the order.
Order Receiving Defines how receiving is managed for the order (e.g. Receive Automatically).
Retrofit Order Indicates whether the order was created as a retrofit order (e.g. Yes or No).
Created from Invoice Displays the invoice from which the retrofit order was generated.
Visibility Defines which users or organizational units can view the order.
Payment Method Payment method associated with the order.
Attachments
Supporting documents associated with the order.
Note: If the order is associated with a Request for Quote. The name of the Request for Quote will appear as the line item name, on the order attachment.

*Note: For Retrofit Orders - by default the Order Date is set as the Requisition date; but Buyers have the option to change Order Date at Checkout and when this is changed the entered Order date and timestamp by the buyer will override the default requisition date.
 

Order States

Status Type State Definition
Order State Order - Open Invoices can still be created against this order.
Order State Order - Closed Invoices can no longer be created against this order.

Sample of a PO in an Open State:

 

Sample of a PO in an Closed State:

 

Receiving States

Status Type State Definition
Receiving State Receiving - Open Item(s) on the order have not been received; receiving actions can still be taken.
Receiving State Receiving - Closed No further receiving actions can be made, which may prevent invoice matching.
Receiving State Receiving - Partial Some, but not all, items on the order have been received.

 

Sample of a PO with a Receiving - Open State:

 

Sample of a PO with a Receiving - Closed State:

 

Sample of a PO with a Receiving - Partial State:

 

Order Tab Details

The Order screen features different tabs to organize information: Items, Invoices, Comments, and History.

 

Items Tab

  • Displays all line item details.

  • If applicable, users can view the account codes used to bill items by hovering over the eye icon.

  • Item Details: To view the item details, select Details in the desired line item

 

Item Details Images

Catalog Product Non-Catalog Product Roundtrip Product

 

Request for Quote Product

 

Invoices Tab

The Invoices tab displays all invoices associated with an order. Use this information to review invoice status, dates, processing runs, and invoice totals.
Field Description
Invoice Number Unique identifier assigned to the invoice. Select the invoice number to view invoice details.
Created Date Date and time the invoice record was created in the system.
Invoice Date Date shown on the supplier invoice.
State Current invoice status (e.g. Pending Delegated Approval, Invoice Accepted).
Run #
Processing run number associated with the invoice. This may represent a payment batch reference, depending the community's configuration.
Total Total value of the invoice, including taxes and applicable charges.

 

Comments Tab

The Comments tab is a communication tool for users. To add a comment:

  1. Go to the Comments tab of the desired requisition.

  2. Click Add Comment.

  3. Add desired users in the Mentioned users field (optional).

    • Note: Please do not include the "@" symbol before the name.

  4. Insert the desired message in the text field.

  5. Select Send.

 

History Tab

Displays all actions taken on the desired order, within the community:

 

Available Actions on Orders

The More Actions menu (upper right corner) provides several options (availability may depend on community configuration and user role).

Action Description
Copy Copies the order to your Shopping Cart and creates a new requisition using the same order details.
Close Closes the order and prevents any further receiving, invoicing, or editing against the order.
Cancel / Edit Allows cancellation or modification of the order if enabled by community configuration and permitted by your role.
Receive All Receives all outstanding products on the order in a single action.
Create Contract Creates a contract from the order. Available to users with the Create Contract role.
Link Contract Links an existing contract to the order. Available to users with the Create Contract role.
Resend Email Resends the order confirmation email to both the buyer community and the supplier.

 

Attaching Documents for Internal View Only

You can attach documents to an order that the supplier cannot view:

  1. Locate the order and click More Actions > select Edit.

  2. Scroll to the bottom under the Order Attachments header.

  3. Upload the document and click Un-share.

  4. Select Save.

 

Why is the Invoice Number Greyed Out?

If the invoice number in the Created from Invoice field of the PO, is greyed out and there is no blue hyperlink (indicating the invoice is in Unimarket). The invoice number was manually entered once the Retrofit box was checked, on the Checkout screen.

Note: For troubleshooting steps and resolution, refer to help article Why Is the Invoice Number Greyed Out in the "Created from Invoice" Field, on PO?

 

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