Alert Message: A value must be supplied for the part XXXX

  • Updated

Buyers may receive the error "A value must be supplied for the part XXXX" on the Checkout screen. When attempting to submit a transaction.

Community Administrators can use the troubleshooting steps below, that will assist with resolving the matter.

 

Step 1: Locate the FOAPAL Account Part on Checkout

  • Identify the FOAPAL accounting string part that has red font (e.g. ACCT part), which is the field that generated the error.

 

Step 2: View the Account Code Format, listed in Unimarket

  • Locate: Go to the Administration module > select Settings > click Management tab > select Account Codes tab.

  • Select the existing Account Code Format, by clicking on the hyperlink name.

 

  • The community's Account Code Format screen will appear.
  • If the Optional column is designated to No for the account code part (e.g. ACCT). This means the account code part is not optional and the account code part must be entered, on the Checkout screen.


 

Resolution

  • Advise the buyer to complete the applicable account code part, on the Checkout screen. To successfully submit the transaction. 
  • If the account code part should be optional (marked as Yes) on the Account Code Format screen. We recommend reaching out to your Accounting team.