Supplier Catalog Not Visible in Marketplace

  • Updated

If a catalog is missing from the Marketplace for certain users, it is often due to Buyer Group restrictions. In Unimarket, a catalog (hosted and punchout/roundtrip) must be assigned to at least one Buyer Group. To be visible to the users within that group.

 

Permissions

Users with the following roles can troubleshoot and resolve this:

  • Community Administrator

  • Community Supplier Administrator

  • Community Features

  • Community Management

  • Community Profile

 

How to Identify and Fix Missing Buyer Groups

Follow these steps to check if a supplier's catalog is hidden because it lacks an assigned group.

1. Filter for Restricted Catalogs

  • Navigate to the Administration module and click Catalogs.

  • Click the Filters button.

  • In the Availability field, select Needs Buyer Group.

  • Click Apply Filter.

 

2. Assign the Buyer Group

If the catalog appears in the filtered list, it means it is currently not visible to any users.

  • Click the Actions dropdown menu next to the catalog.

  • Select Settings.

  • In the Buyer Group field, search for and select the appropriate group(s) that should have access to this catalog.

  • Click Save.

 

Troubleshooting "No Results" in Buyer Groups

If you try to assign a group but the desired option does not appear in the search:

  • The Group Doesn't Exist: You may need to create a new Buyer Groups first.

  • The Group is Inactive: Ensure the group you are looking for is currently active in your community settings.

Note: If you want a catalog to be visible to everyone in the community, ensure you assign it to a group that includes all users (often named "All Users" or "Global Group").