Suppliers may send email notifications informing customers of upcoming server certificate expirations and renewals. These notifications are informational and proactive in nature.
Important Note:
If you have a SSO SSL Certificate Renewal, please reach out to our Support team.
What the Notification Includes
- The timeline for when the supplier plans to update their certificate.
- Confirmation that the update will be handled on the supplier’s side.
What You Need to Do
- No action is required from your team or Unimarket.
- There should be no disruption to punchout catalogs or integrations.
- The supplier manages the certificate update entirely on their end.
When to Take Action
Although most notifications require no action, you may need to review or escalate if:
- The supplier explicitly requests customer-side configuration changes.
- Action to take: Raise a support ticket with Unimarket for investigation.
- You notice punchout failures or connection errors around the stated update time.
- Action to take: Raise a support ticket with Unimarket for investigation.
- The notification appears inconsistent or unclear (e.g., missing timelines).
- Action to take: Contact the supplier directly for clarification.