Community Administrators and User Administrators can manage user profiles to update details, adjust permissions, or deactivate accounts as needed.
Locate a User
- Navigate to the Administration module.
- Select Users, to open the management screen.
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Locate the desire user by enter the name in the User Name field or filter by Role.
Advanced Filters: Select Filters to access additional search fields.
Hidden Statuses: To find inactive accounts, go to the State field, select Disabled and/or Locked, and click Apply Filter. For additional information about how to enable and/or unlock a community user, refer to help article Unlock a Community User.
Edit User Details
Follow these steps to update a user's profile:
Locate the desired user in the list.
Select Edit.
Modify the necessary fields, such as Self Approval Level, Roles, Buyer Groups and/or Organization Units.
Click Save.
Disable (Delete) a User
Users cannot be permanently deleted from the system. However, they can be disabled to revoke access.
Locate the user and select Edit.
Uncheck the Enabled box.
Click Save.
Results/Validation
Edits: Changes to roles or permissions take effect immediately upon saving.
Disabling: Once the Enabled box is unchecked, the user will no longer be able to log in to the platform.