General Information

SLA, releases and standards

General

  • View Existing Support Tickets

    Unimarket Support is powered by Zendesk for support tickets and help documentation. When users submit support tickets by logging into Zendesk or sending an email to our Sup...

  • Get Answers Instantly with the Unimarket Support Bot

    The Support Bot is an AI-powered assistant built directly into Unimarket. Use the Support Bot to get instant answers to common questions or quickly raise a support ticket w...

  • Recommended Internet Browsers

    Unimarket should be accessible through most internet browsers.If you have trouble viewing or using the Unimarket website, we suggest using one of the browsers below.If you ...

  • Requesting SOC 2 Documents

    To support our customers' compliance and audit requirements, Unimarket provides access to our most recent SOC 2 Type 2 Audit reports and HIPAA compliance documentation, as...

  • NZ Invoicing Requirements

    This guide provides an overview of how Unimarket handles electronic invoicing in alignment with New Zealand Inland Revenue Department (IRD) requirements. It is designed to...

  • Unimarket Accessibility Statement

    Unimarket is committed to providing a platform that is universal in design and accessible to all individuals. Our primary goal is to maintain compliance with the World Wide...

See all 8 articles