Manage Your Organization's PO Logos

  • Updated

Organization logos help users quickly identify their company within the Customer Community. Use this article to add (if one does not exist within the community) or update the organization's logo.

 

Prerequisites

Before you begin:

  • User must have the Community Administrator role.
  • The organization record already exists in the Customer Community.
  • The logo file meets supported format requirements (e.g., .png or .jpg).
  • File Size Requirement:
    • For the Email Logo, the file must be 100KB or less.
    • For the Printable Logo, the file must be 200KB or less.

 

Logo Types

  • Email Logo is the logo placed on community POs.
  • Printable Logo is the logo placed on a printable community PO. A 300dpi image is recommended to ensure it prints nicely.

 

Accessing Manage Organizations Screen

  • Navigation: Go to the Administration module > Organizations > select your desired Organization Name.

Note: If the community has multiple organizations. Each organization can upload their specific printable and email logos.

 

 

Add/Update Community Logo 

Note: If there is an existing image file, uploading an new image file will replace the current image file.

  1. Select the Logos tab.
  2. Click Browse in the desired section (Email Logo and/or Printable Logo), to select the image file.
  3. Once completed, select Save.