Supplier Catalog Not Visible in Marketplace

  • Updated

If a catalog is missing from the Marketplace for certain users, it is often due to Buyer Group restrictions. In Unimarket, a catalog must be assigned to at least one Buyer Group, to be visible to the users within that group.

Users with the following roles can troubleshoot and resolve this:

  • Community Administrator

  • Community Supplier Administrator

  • Community Features

  • Community Management

  • Community Profile

 

How to Identify and Fix Missing Buyer Groups

Follow these steps to check if a supplier's catalog is hidden because it lacks an assigned group.

1. Filter for Restricted Catalogs

  1. Navigate to the Administration module and click Catalogs.

  2. Click the Filters button.

  3. In the Availability field, select Needs Buyer Group.

  4. Click Apply Filter.

 

2. Assign the Buyer Group

If the catalog appears in the filtered list, it means it is currently not visible to any users.

  1. Click the Actions dropdown menu next to the catalog.

  2. Select Settings.

  3. In the Buyer Group field, search for and select the appropriate group(s) that should have access to this catalog.

  4. Click Save.

 

Troubleshooting "No Results" in Buyer Groups

If you try to assign a group but the desired option does not appear in the search:

  • The Group Doesn't Exist: You may need to create a new Buyer Groups first.

  • The Group is Inactive: Ensure the group you are looking for is currently active in your community settings.

Note: If you want a catalog to be visible to everyone in the community, ensure you assign it to a group that includes all users (often named "All Users" or "Global Group").