Disconnecting a supplier, is a significant action. That effectively ends the active business relationship, within the Unimarket platform.
Permissions
- Users with the Community Administrator or Community Supplier Administrator role.
What Happens After Disconnection?
Once a supplier is disconnected:
Transactions Cease: The community can no longer initiate new transactions (orders, invoices, etc.) with the supplier.
Removal from Lists: The supplier is removed from your community's active "Connected Suppliers" list.
Mutual Disconnection: Your community will show as "Disconnected" within the supplier's own Unimarket profile.
Best Practice: When a Supplier Has a Connected Lite and a Connected Registered Profile, within the Community
- If a supplier has a connected Lite supplier and a connected Registered profile in the community and there are no transactions (pending requisitions, open orders and/or invoices in pending acceptance state) against the Lite supplier profile.
- The community can disconnect the Lite supplier profile, if desired. To ensure buyers can only submit transactions (requisitions, orders and invoices) against the Registered profile.
Alternative: Restricting Access via Buyer Groups
If you do not want to fully sever the connection. But want to stop users from buying from a supplier, you don't have to disconnect them.
To restrict purchasing without disconnecting:
Go to the Settings tab of the supplier's profile.
Locate the Buyer Groups section.
Remove the supplier from the designated Buyer Groups.
This keeps the supplier "Connected" for administrative or reporting purposes. But prevents users in those groups from initiating new transactions.
Disconnect an Individual Supplier
Navigate to the Administration module and select Suppliers.
In the Search Suppliers field, type the supplier's name.
Important Note: Clear the State field to ensure the supplier is found regardless of their current status.
Click the Magnifying Glass (Search) icon.
Click on the supplier's name to open their profile.
Click the More Actions button in the top right and select Disconnect.
A Disconnect Supplier pop-up will appear. You may enter a reason for the disconnection in the text box for your records.
Select OK to finalize.
Bulk Disconnect Multiple Suppliers
Users can send a disconnect multiple suppliers, simultaneously. Utilizing the Bulk Disconnect feature, in Unimarket.
Navigate to the Administration module > Suppliers > Suppliers tab.
Locate the supplier using the Search field or Filters.
Select the boxes associated with the desired suppliers > select Actions.
Click Bulk Disconnect.
The Bulk Disconnect pop-up box will appear.
Enter the desired message in the text box (optional) and select OK.