Unimarket supports customers by managing the process of onboarding new hosted and punchout catalogs (including order and/or invoice integration) with suppliers, throughout the life of their contract. The Supplier Enablement team will work closely with the customer and the supplier, to manage the process from start to finish.
Step 1: Send Communications to Desired Supplier
Reach out to your supplier contact to request a punchout catalog/integration.
Sample template:
- Reduction in issues that can slow the order-to-cash cycle
- Orders delivered by email or directly into your order management system in a consistent format
- Increased contract compliance among [Insert Community Name] users
- Expanded business opportunities across multiple customer organizations
- Enhanced visibility within the Unimarket marketplace
- Opportunities for electronic invoicing and streamlined settlement processes
- Increased Procure-to-Pay efficiency
- Access to supplier-maintained catalogs and contract pricing
- Greater compliance with preferred supplier agreements
- Improved visibility into organizational spend
Step 2: Contact Unimarket Support
Once your supplier confirms they would like to proceed or if they have follow-up questions of any sort (technical, integration, catalog set-up, Premium terms, etc.)
- Loop the Unimarket Support team (support@unimarket.com) into the existing communication with the supplier, associated with the supplier project request. Ensure the following information is included in your message to the Unimarket Support team.
- The supplier contact's name and email address (Note: If the project includes a punchout, order and/or invoice integration, please include the person(s) who will work with the Supplier Enablement team on the project).
- Specify if the project request is for a hosted catalog, punchout catalog (including order and/or invoice integration).
- The Support ticket will be created.
- If the supplier request is for a hosted catalog. Our Support team will guide the supplier with set-up.
- If the supplier request is for a punchout (with or without order/invoice integration). Our Support team will connect the customer and supplier with the customer's assigned Supplier Enablement team member. To initiate the project request on our end and schedule kickoff calls from there. If the supplier has initial questions, we will then work with them directly and schedule time as needed to review.
Overview of the Request Process
Assignment: Your request will be assigned to the Supplier Enablement team.
Discussion: The Supplier Enablement team will contact you to discuss the supplier arrangement, requirements, and scope of the integration.
Project Creation: If the supplier onboarding is approved to proceed. A supplier project will be created by Supplier Enablement team, to complete the integration.