Blanket Order - Buyer Unable to Assign a New Buyer

  • Updated
As a Community Administrator, you can use the following step-by-step procedure. To troubleshoot common issues that prevent a Buyer (the order creator), from assigning a new buyer to a blanket order.
 

Step 1: Review Org Unit

Review the exact org unit assigned to the blanket order.

 

Step 2: Confirm Buyer's User Profile

Confirm the buyer has the exact org unit, assigned to the blanket order (regardless of the parent/child structure).

  • Navigate to the Administration module.
  • Select Users, to open the management screen.
  • Locate the desire user by enter the name in the User Name field.

  • Select Edit.

  • If the org unit is not assigned within the user's profile, add the org unit in the Organization Units field.

  • Click Save.

 

Step 3: Confirm the New Buyer's User Profile

Confirm new buyer is assigned the org unit listed on the Blanket Order, within their user profile.
  • Go to the Administration module.
  • Select Users, to open the management screen.
  • Locate the desire user by enter the name in the User Name field.

  • Select Edit.

  • If the org unit is not assigned within the user's profile, add the org unit in the Organization Units field.

  • Click Save.