Error: Remittance address for 'xx' must be setup before creating invoices

  • Updated

The error "Remittance address for 'xx' must be setup before creating invoices" appears when a user attempts to create an invoice for a supplier. Whose profile lacks the necessary address configurations, in the Unimarket community.

 

Why This Error Occurs

Even if a supplier is "Active" and receiving Purchase Orders, the invoicing module requires specific data to be present. This error occurs when:

  • Missing Remittance Address: There is no remittance address provided within the supplier's profile AND no Community Default remittance address has been assigned by the customer.

 

Resolution Steps

To resolve the error, a Community or Supplier Administrator must ensure that a default remittance address is assigned.

Step 1: Set a Community Default Address

  1. Navigate to the Administration module > Suppliers > Search Suppliers.
  2. Search for the vendor and click on their Name.
  3. Select the Addresses tab.
  4. Check if a remittance address exists and set as Community Default. To ensure the address is used for all invoices for this supplier.
    • If a remittance address is listed: Make sure it is set as default. To set as default, click Actions next to the correct remittance address > Set a Default
    • If a remittance address does not exist: select Add Address, to create a new remittance address.