Locate Supplier's Payment Details

  • Updated

The Payment Details screen displays a comprehensive timeline of the payment events, associated an invoice.

Important Note: Finexio does not issue a USPS tracking number, when issuing/sending supplier checks. There is a Finexio Payment Reference trace ID (for internal tracking purposes) assigned, for all checks issued.

 

Access Invoices Screen

  • Click Client Reporting (on the left side panel).
  • Select Invoices tab (bottom of screen).

 

Locate a Specific Payment Detail

  • Click the dropdown in the applicable filter field
  • In the specific search field, enter the specific information.
    • Note: If you are searching for a payment outside of the date range, listed in the Payment Created Date field. Please update the date range that includes the payment date. 
  • Check the applicable box.
  • Select the desired invoice.
  • Click View Payment Details (bottom right of screen)

 

View Payment Details

The Payment Details screen consists of data under 3 headers named: Timeline, Invoices and Payment Details (on the right side of screen).

 

Timeline Section

The Timeline provides a breakdown of the payment status and events.

Headers Payment Events

Payment Status

The state of the specific payment event.

  • Pending means the invoice is processing.
  • In Progress means disbursement, funding, refund or reissues is in process.
  • Settled means ACH sent, card purchase completed, check cleared, or wire sent.

Payment Event Date

The specific payment event date, associated with the transaction activity.

Payment Event Stage

The specific payment event stage associate with issuing payment (e.g. Funding).

Payment Event

The payment event associated with the transaction activity. 

  • If the supplier's payment is Card by Phone, the status says Sent under the Payment Event column and Card Sent is listed under the Payment Event Description column. This means a support case was submitted to the Finexio Internal Payments Team, to reach out to the supplier via phone to provide card details.
    • When Purchase status in listed under the Payment Event column. This means the supplier received the card details from Finexio, processed the card and received the funds.

Payment Event Description

Actions taken by Finexio.

Payment Event Amount

Amount of the payment.

  Check Image

If the payment issued by check, click on the link icon (). To view the check image and details.

  Remittance Receipt

Click on the link icon (), to view the Financial Transaction Remittance details. Refer to sample image below.

  Instrument Number

The last 4-digits of the virtual card or ACH Trace ID (15-digits).

  Correction Comments

Message of correction made.

  Correction Created By

Identity of corrector (e.g. Finexio).

  Correction Reason

Reason of correction listed.

  Correction Ticket Number

 

  Step

The stage in the issuing payment.

 

Financial Transaction Remittance Example

Below is an example of a payment remittance generated:

 

Invoices Section

Provides additional information about the specific invoice (e.g. Discount Amount, Reconciliation ID).

 

Payment Details Section

The following information is listed on the right side of the screen.

Headers Sorting Criteria
Supplier Name The name of the supplier.
Supplier ID Assigned by the community and listed in the supplier's profile (in Unimarket).
Payment Method Method used to disburse funds, to supplier (e.g. ACH, Virtual Card, Check).
Buyer Name The name of your community.
Payment Reference ID Unique identifier assigned by Finexio (i.e. Trace ID).
Instrument Number

The last 4-digits of the virtual card or ACH Trace ID (15-digits).

Note: If there are multiple invoices associated with the payment, the Instrument Number will be the invoice numbers.

  Batch Number The applicable batch file the payment was listed on.
  $ Payment Amount of payment disbursement.
  # Invoices