Creating, Inviting and Managing Suppliers
Learn how Supplier Administration works within Unimarket and how you can view and update supplier information.
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Connecting a Supplier
Users with the Community Administrator or Community Supplier Administrator, role can connect suppliers from their community. Once the action is performed, in Unimarket:
- The community can begin trading with the supplier.
- The supplier will be add to the community's connected supplier list and
- The community will be connected in the supplier's profile.
Connect Supplier
To connect a supplier, go to the Administration module > select Suppliers > key in supplier's name in the Search Suppliers field > clear State field > select the magnify search icon.
Once completed, the supplier's profile screen will populate > click More Actions > select Connect.
An alert will appear, confirming the supplier has been connected.
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Update Supplier Invitation/Registration Message
Communities can customize the supplier invitation and/or supplier registration verbiage. Users with the Community Administrator or Community Supplier Administrator role, can make updates.
Supplier Invitation Message
To update the message sent in the supplier invitation email for supplier registration, go to the Administration module > click Suppliers > select Invitations tab > click +Invite New Suppliers.
Under the Title header and Body text box, update the information as desired.
Note: Please do not remove the @ symbols and/or alter the capital font between the @ symbols. For formatting options, view the option shown on the right side of the text box and/or select Help for the Markup guide, under the text box. Users can select Preview to view the updates. Below is an example of the message:
Once the update is complete, select Save > and click OK.
Supplier Registration Message
Users can customize the information displayed in a pop-up box when suppliers land on the registration screen.
To make updates, go to the Administration module > click Suppliers > select Registration tab. In the Description field, make desired updates.
Note: For formatting options, view the Markup guide by selecting Help under the text box. Users can select Preview to view the updates > once the update is completed as desired, select Save.
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Customer Supplier Request Process - for Premium Suppliers
Unimarket supports our customers during the life of their contract with onboarding any new premium catalog or integrated suppliers. Our team will work closely with you and your suppliers to manage the process start to finish.
Request A New Supplier
To request a new supplier by completing the Premium Supplier Request form via Zendesk, select Contact Us > select the dropdown in the Please choose a request type below field > click Premium Supplier Request.
Your request will be assigned to your Customer Success Manager. Who will be in touch with you to discuss the supplier arrangement, requirements & scope.
If the supplier onboarding is to proceed, a supplier project will be created by Unimarket and allocated to team to complete.
Overview of the request process:
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Manage Suppliers
Users with the Community Administrator or Community Supplier Administrator role can manage suppliers, such as:
- Search, Filter and Export
- Create a Lite Supplier
- Create/send supplier invitations (manually or upload)
- Enable/manage supplier self-registration
- Upload supplier address - for internal usage
Note: Supplier will be notified once updates to their profile is made by the community. The notification will be sent using the supplier's email address located in Customer Comments contact field. Manage Suppliers Screen Overview
To access the manage suppliers screen, go to Administration module > select Suppliers. The Manage Suppliers screen provides an overview of the suppliers within communities.
The columns included are:
Supplier The Supplier ID (or Vendor ID) for your finance system.
This is used to match orders and invoices to the correct Vendor in your system.Supplier ID The Supplier ID (or Vendor ID) for your finance system. This is used to match orders and invoices to the correct Vendor in your system. Requirements Communities can request specific information from suppliers when they register. Communities can decide if they want to connect the supplier to their community or if they want to wait until all the requirements are complete. (To view the status you can hover over the Requirements column for the specified supplier.) State The State indicates if the supplier is Connected, Disconnected or Pending with the community. (The supplier must be connected for trading to occur. The list of suppliers will be filtered for Connected suppliers by default.) Type The type identifies if a supplier is Premium, Registered, or Lite. Last Supplier Update The date when the supplier last updated their details in Unimarket. Last Community Update The date when the community last updated the supplier details in Unimarket. Search, Filter, and Export
Search
Users can locate suppliers by keying in the supplier's name in the Search Suppliers field. Additionally, users can customize their search by using the Last Update Date and/or State field.
Filter
To filter supplier data, by selecting Filters.
Once selected additional fields will populate to tailor the search, as desired > click Apply Filter.
Export
To export supplier information, customize your search as desired, utilizing the information provided above > select Export on the right side > click Export.
The Job Submitted pop-up box will appear > select here hyperlink.
Once completed, the Background Jobs screen will populate > select the Download link, once the file is in a Finished State.
Lite Supplier
For additional information about lite supplier, refer to help article create a lite supplier.
Supplier Invitations (manually or upload)
For additional information about manually creating supplier invitations, refer to help article inviting suppliers to register - manually.
For additional information about sending supplier invitation via upload, refer to help article inviting suppliers to register - upload.
Supplier Self-Registration
For additional information about supplier self-registration, refer to help article supplier self-registration.
Upload Supplier Addresses
Users can upload supplier addresses for internal purposes only.
Note: This action will not update the supplier's address on the supplier side. To upload, select the Uploads tab > click Download Template, to insert supplier information according to the Download Specification. To learn more about the download specification, click the hyperlink titled download specification.
Once the file is updated, save the template as a CSV file > click Browse.
When the upload is successful, you can confirm the update by locating the supplier's profile and reviewing the Addresses tab.
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View A Supplier Invitation
After a supplier invitation is sent, Community Administrators and Community Supplier Administrators can view the invitation details.
View Supplier Invitation
To view supplier invitation details, go to the Administration module > click Suppliers > select Invitations.
Users can view the Supplier Name, Email, Supplier ID, Created Date, Sent Date, and/or State of the invitation (New, Accepted, or Canceled). To view more details, select View.
Once completed, the supplier's invitation screen will populate. The details entered when the invitation was created will appear.
The Requirements field will display the requirements requested for completion by the supplier, by hovering over the icon. Additionally, it will specify the completed status of requirements if the invitation has been accepted by the supplier.
The Invitation Link sent to the supplier is also available on this screen. If you would like to send the supplier a more personalized email with the invitation link, copy and paste the link into your email.
Note: The invitation link is specific to the supplier it was sent to and it should only be shared with that supplier. Regardless of the email address used to send the invitation, any user within the company can click the Invitation Link and action the registration. -
Inviting Suppliers to Register - Upload
At times, communities may desire to send multiple supplier invitations, at once. Users with the Community Administrator or Community Supplier Administrator role can invite suppliers to register via bulk upload, within Unimarket.
If the community has three or more suppliers to invite, this method may be easier than manually inviting suppliers to register.
Invite Suppliers
To invite suppliers, go to the Administration module > click Suppliers > select Invitations > click +Invite New Suppliers.
The Invite Suppliers screen will populate.
Note: If desired, you can customize the content of the supplier invitation in the Title and Body field. To learn more, refer to help article update supplier invitation message. For information on updating the invitation settings, refer to help article on how to Update Invitation Default Supplier Settings. Upload Suppliers
To upload suppliers, please select Upload a list of suppliers > the Upload Suppliers pop-up box will appear > click Download Template to obtain the supplier invitation upload template.
To learn more about download specifications, click the hyperlink titled Download Specification or refer to the list below:
Column Type Mandatory Comments Email Text Y Must be a valid email address Company Text N Supplier Invitation ID Text N Can be anything alphanumeric Vendor ID Text N First Name Text N Last Name Text N Buyer Groups Text N Tags Text N Search Terms Text N Require Tax Profile Text Y Valid values are True/False, Yes/No or Y/N Require Bank Account Text N Valid values are True/False, Yes/No or Y/N Require Bank Account Proof Text N Valid values are True/False, Yes/No or Y/N Require Insurance Certificate Text N Valid values are True/False, Yes/No or Y/N Auto Connect Text Y Valid values are True/False, Yes/No or Y/N Supplier Invitation ID Supplier Invitation ID N This is a Supplier Invitation ID. This is used to lookup existing supplier invitations. Cancel Invitation Text N Valid values are 'Y' or Blank Complete all of the supplier details > save the template as a CSV file > click Browse > select OK.
When all the suppliers have been uploaded successfully, click OK. This will trigger the invitations to be sent out to the suppliers listed.
Once the invitations are sent, the supplier's registration status can be tracked by visiting the Administration module > click Suppliers > select the Invitations tab.
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Inviting Suppliers To Register - Manually
Users with the Community Administrator or Community Supplier Administrator role can manually invite suppliers to register, within Unimarket.
If the community has one or two suppliers to invite, this method may be easier than uploading them using a CSV file, which is ideal for bulk entries.
Manually Inviting Suppliers
To manually invite suppliers, go to the Administration module > click Suppliers > select Invitations > click +Invite New Suppliers.
The Invite Suppliers screen will populate.
Note: If desired, you can customize the content of the supplier invitation in the Title and Body field. To learn more, refer to help article update supplier invitation message. For information on updating the invitation settings, refer to help article on how to Update Invitation Default Supplier Settings. Select Enter a supplier manually > a pop up window will appear to enter the supplier's details.
Enter the supplier details > once completed, click Add. If you desire to add additional suppliers, select Add More.
When all the suppliers have been uploaded successfully, click OK. This will trigger the invitations to be sent out to the supplier(s) listed.
Once the invitations are sent, the supplier's registration status can be tracked by visiting the Administration module > click Suppliers > select the Invitations tab.
Re-sending Invitations
To resend an invitation to a supplier who has not accepted their invitation to register, go to the Administration module > click Suppliers > select Invitations.
Locate the supplier in the listing. You can filter, only the suppliers who have not accepted their invitation by selecting New in the State field > in Send Date field, select the desired range > click Search.
To resend the invitation, check the box next to the suppliers and click Resend.
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Supplier Self-Registration
Users with the Community Administrator or Community Supplier Administrator role can enable Supplier Self-Registration.
The supplier self-registration feature enables suppliers to register using your community's personalized link. And provide the required information enabled under the Default Supplier Settings.
Note: The Default Supplier Settings will be utilized, when sending supplier invitations from the Invitations tab on the Manage Suppliers screen. Default Supplier Settings
To enable your community default supplier settings, go to the Administration module > Suppliers > Registration tab > customize community settings under Default Supplier Settings header.
The information below will provide setting details.
Field Description Require Company Profile If enabled, suppliers are instructed that they must complete their Company Profile before they will be connected to the community for trading. Require Bank Account If enabled, suppliers are instructed that they must provide their bank account details before they will be connected to the community for trading. Require Bank Account Proof If enabled, suppliers are instructed that they must provide their bank account proof (e.g. a bank statement or Deposit slip) before they will be connected to the community for trading. Require Tax Profile If enabled, suppliers are instructed that they must complete their W9 / W8 tax profile before they will be connected to the community for trading (this is US only). Require Premium If enabled, suppliers are instructed that the community would like them to register and upgrade to Premium.
Require Insurance Certificate If Enabled suppliers are instructed that they must upload an Insurance Certificate before they will be connected to the community for trading.
Auto Connect Supplier If enabled, suppliers will be automatically connected to the community when the above criteria are met. This is disabled by default meaning suppliers need to be connected manually from the Manage Suppliers screen. Allow Foreign Currencies If enabled, suppliers can change the transacting currency on the self-register page. If your Community does not allow transacting in other currencies, this can be Disabled and suppliers registering cannot change the default currency of the Community. Customize Description
The Description field allows the community to customize the information displayed in a pop-up box when suppliers land on the registration screen.
Users can insert the community's customized message in the text box. The message can be previewed, by selecting Preview under the text box. For formatting options, view the Markup guide by selecting Help under the text box.
Supplier Self-Registration
To enable supplier self-registration, click the Enable Supplier Self-Registration box.
Scroll to the bottom of the screen > click Save. Once saved, the self-registration page can be previewed by clicking the Self-Register link.
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Resend, Edit or Cancel a Supplier Invitation
Once a supplier invitation has been sent out to potential supplier, by inviting suppliers to register manually or invitation through upload, communities may desire to resend, edit and/or cancel a supplier invitations.
Users with the Community Administrator or Community Supplier Administrator role have the option to resend, edit and/or cancel the invitation sent.
Access Manage Supplier Screen
To access the Manage Supplier screen, go to the Administration module > selecting Suppliers.
Resend a Manual Supplier Invitation
To resend a supplier invitation, go to the Invitations tab > in the Supplier Name field, search the supplier(s) > in the State field, select New > click Search. To resend the invitation, check the box next to the desired supplier(s) and click Resend.
Alternatively, users can resend the supplier invitation URL and sent in a customized email, so long as the State is New, by:
Going to the Invitations tab > in the Supplier Name field, search the supplier(s) > in the State field, select New > click Search. To locate the supplier invitation URL, select View.
Once completed, the desired supplier invitation screen will appear > to copy the URL and > send to supplier in a customized email.
Alternative Ways to Resend Supplier Invitation(s)
Resend via Upload
Supplier invitations can be resent in upload, similarly to how supplier invitations are loaded via bulk upload. If the Supplier Invitation ID matches the existing supplier invitation. The same invitation URL will be resent, instead of creating a new record.
To complete, go to the Invitations tab > select +Invite New Suppliers.
Once completed, the Invite Supplier screen will populate.
Select Upload a list of suppliers > click Download Template to obtain the Supplier Invite Upload Template. Details of the required data can be gathered by selecting Download Specification.
Complete all of the supplier details and save the template as a CSV file. (Note: Make sure the Supplier Invitation ID with each supplier is included, so the system treats the actions as a resent).
Click Browse > select the CSV file and > click OK, which will trigger the invite(s) to be resent to the supplier(s) listed in CSV file.
Resend via Invitation Export
Supplier invitations can be resent via export, for supplier invitations in State as New.
Go to the Invitations tab > in the State field, select New > click the dropdown in the Search button > select Export.
The Job Submitted pop-up box will appear, to select here hyperlink
Once completed, the Background Jobs screen will appear > Select the Download link once the file is in a Finished State.
Download said export, then upload the file like you would if it was a bulk invitation upload.
Background Jobs can also be accessed to export, by selecting the Task Menu in the upper right corner > click Background Jobs.
Edit a Supplier Invitation
To edit the email address associated with a supplier invitations in State as New, go to Invitations tab > in the Supplier Name field, search the supplier(s) > in the State field, select New > click Search > select View.
Once completed, the desired supplier invitation screen will appear > select More Actions > click Resend.
The Invite Suppliers screen will populate > select Edit > update desired supplier invitation details > select OK > click OK.
Once the edited supplier invitation is successfully sent, the following message will appear:
Cancel a Supplier Invitation
When an invitation is cancelled, the supplier invitation link will no longer be valid and the supplier cannot use the link to register.
To cancel a supplier invitation, go to Invitations tab > in the Supplier Name field, search the supplier(s) > in the State field, select New > click Search > select View.
Once completed, the desired supplier invitation screen will appear > select More Actions > click Cancel.
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How to Locate User that Triggered a Supplier Invite
Users with the Community Administrator, Community Supplier Administrator, Community Features or Community Management can view the user that triggered a supplier invitation.
Locate Supplier Invitation
Go to Administration module > click Suppliers > select Invitations > enter supplier name in Supplier Name field > select date in Sent Date field.
Note: You can customize dates by selecting Customize Date box. Select Search > click on View in line item > select View Supplier Request.
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Uploading Lite Suppliers
A Lite Supplier is a set of details for a supplier you wish to purchase from. These details (including the purchase order and email address) are entered or uploaded and managed by users with the Community Administrator or Community Supplier Administrator role.
This means the supplier does not have access to Unimarket to manage their profile once created. However, buyers are able to create/submit manual POs (non-catalog) sent via email to the community.
If you are uploading more than three Lite Suppliers at once, this method may be easier. Than manually entering them one at a time in Unimarket, which is ideal for one or two lite suppliers.
You can read below to find out more information on Uploading Lite Suppliers or watch this short video:
Uploading Lite Suppliers
To upload lite suppliers, go to the Administration module > click Suppliers > select Create Lite tab > click Download CSV Supplier Load Template > enter the Lite Supplier details.
Details of the required information in the Supplier Load Template are below:
Column Mandatory Length Comments Company Y 255 The name of the Lite Supplier in Unimarket Contact Name N 255 Contact Email N 255 Contact Phone N 20 Order Email N 255 Address Line 1 N 200 Address Line 2 N 200 Address Line 3 N 200 City N 200 State N 200 Must be blank or match a valid region/state name or code.Zip N 20 Zip/Postcode Country N 200 Must match the 2-letter ISO 3166-1 code (eg "US", "NZ", "AU") or the full name (eg "New Zealand").Remittance Address Line 1 N 200 Remittance Address Line 2 N 200 Remittance Address Line 3 N 200 Remittance City N 200 Remittance State N 200 Must be blank or match a valid region/state name or code.Remittance Zip N 20 Zip/Postcode Remittance Country N 200 Must match the 2-letter ISO 3166-1 code (eg "US", "NZ", "AU") or the full name (eg "New Zealand").Account Number N 255 Vendor Number N 255 Tax Number N 255 Currency Y 3 3-letter currency code, eg USD, NZD, AUDGroup Names N Comma separated list of existing Buyer Group namesTags N Comma separated list of existing Tag namesSearch Terms N 1000 Comma separated list of existing or new Search TermsOnce all the supplier details have been entered, save the file as a CSV > click Browse and upload saved file.
Once uploaded, verify all requirements are met by clicking the Refresh option near the bottom of the screen. This will check the imported items for any errors. Correct any errors at this time and choose Refresh until all Lite Suppliers are marked as Ready.
Once all lite suppliers are imported and verified, select Create to publish Lite Suppliers.
Status of the Lite Supplier Creation
- Unprocessed: The supplier details were loaded but have not yet been validated. To process validation, select the supplier with the check box a > click the Create or Refresh options at the bottom of the screen.
- Error: The supplier details has been processed and there is an error during the validation process. Errors can represent an insufficient number of characters for a zip code, a bad currency code, or anything related to the required fields. If the country (not required) is defined for the address, then the system will ask for the Street 1, City, State and Zip code to be entered.
- Duplicate: The supplier's name matches another supplier in your system. This is often because the supplier received a notification to become a registered supplier. The matched duplicate will appear in a drop-down menu allowing you to verify and clean up any duplicates found.
- Ready: The validation process has passed and no errors were found, after selecting Refresh. The supplier is now ready to be created by selecting the supplier and clicking the Create button at the bottom of the screen.
Tips
- For the Physical/Remittance Address: If any part is entered, then the entire address must be valid.
- Buyer Group names must reference a group setup in the community. For additional information, refer to help article setup groups.
- Tags must reference existing tag names in the users community. For additional information, refer to help article setup tags).
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Creating Lite Suppliers
A Lite Supplier is a set of details for a supplier you wish to purchase from. These details (including the purchase order and email address) are entered or uploaded and managed by users with the Community Administrator or Community Supplier Administrator role.
This means the supplier does not have access to Unimarket to manage their profile once created. However, buyers are able to create/submit manual POs (non-catalog) sent via email to the community.
If you only have one or two Lite Suppliers to add, this method may be easier than bulk entry uploading them using a CSV file.
You can read below to find out more information on Creating Lite Suppliers or watch this short video:
Creating a Lite Supplier
To create a lite supplier, go to the Administration module > click Suppliers > select Create Lite tab > click +Create Lite Supplier.
Once completed, a pop up window will appear where you can enter the suppliers details.
The Company and Currency fields are required. If the user desire orders placed in Unimarket to be sent to the supplier, enter an Order Email address.
Click Add to finish or Add More if you desire to enter additional Lite Suppliers.
Tips
- For the Physical/Remittance Address: If any part is entered, then the entire address must be valid.
- Buyer Group names must reference a group setup in the community. For additional information, refer to help article setup groups.
- Tags must reference existing tag names in the users community. For additional information, refer to help article setup tags).
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Editing a Supplier
Each supplier (both Registered and Lite) has individual settings that can be configured by users with the Community Administrator or Community Supplier Administrator roles.
Edit Supplier
To edit supplier settings, go to the Administration module >click Suppliers > select Manage Suppliers tab. To locate specific suppliers by customizing the search, select Filters.
Once the supplier is located, select the supplier's name to update.
Profile Tab
To update the details or override what has been provided by the supplier, click Edit.
Note: If the supplier is a Lite Supplier or has integration enabled, there will also be individual Lite Supplier or Integration tabs. To view the supplier's store in the Marketplace, select More Actions > click Supplier Store. To disconnect the supplier from the community, click More Actions > select Disconnect.
Profile Management
The supplier's company profile/trading name.
Company Details
The Supplier ID, Community Supplier ID, Supplier Type, Company or Trading Name, Legal Business Name and additional details.
Field Definition Supplier ID The Vendor Number from your finance system. Used to match the orders to the correct vendor in your system. Company and Trading Name The Suppliers Trading as Name. Legal Business Name The legally registered name of the supplier. Business Number (NZBN) New Zealand Only. A unique number allocated in businesses in New Zealand. Note: To ensure all suppliers in Unimarket are matched up with a corresponding supplier in your finance system, they need to share the same ID. This can be done by populating the Vendor ID field on the Community tab with the ID from your Finance system. View Variations: If an exclamation on the Profile tab appears, this means there is a variation between what your community has entered and what the supplier has entered for a field. Select View Variations to view what the supplier entered.
To view the entered information by the supplier select View. If the entered information is approved by the community, select Use Supplier Data to transfer the information > click Save.
Tax Details
- NZ Communities will see the GST number, if entered by the supplier.
- AU Communities will see the ABN number, if entered by the supplier.
- US Communities will see the Tax Identification Type and Tax Identification Number, if entered by the supplier.
About
The About section provides communities general information provided by the supplier, including: UNSPSC Categories Supplied, Default (UNSPSC) Category, Regions Supplied, a short Description of products and services provided, Company URL, Affiliated Purchasing Agreements and EEO/AA Employer (if supplier is classified - US only).
Settings Tab
The Settings tab allows communities to adjust options on an individual supplier instead of across the entire Community.
Purchasing
If Payment Terms are enabled, users are able set the default payment term on a supplier if it differs from the Community wide default.
Below is a description list of supplier purchasing options, communities can customize as desired:
Field Definition Buyer Groups Used to determine which buyers can purchase from which suppliers. For additional information, refer to help article buyer groups. Price Estimate Allows Buyers to create non-catalog items with price estimates. Allow RFQ Allows Buyers to Request For Quote from the supplier Allow Non-Catalog Purchasing Allows Buyers Buyers to Purchase Non-Catalog products from the supplier. Blanket Orders Allows Buyers to create blanket orders for this supplier Auto-Receiving Allows Buyers to decide whether purchase orders should be auto-received. Auto-Receiving Threshold Allows a threshold to be specified so that all orders for this supplier below the threshold will be auto-received. Supplier Search Terms Specify keywords associated with the supplier to making searching for the supplier and their products easier for your buyers. Supplier Tags Tags used to label suppliers and apply a search boost to suppliers with that label. Catalog Approval When checked, catalog approvals are required for this supplier. Payment Term This determines the default payment term used for invoices for this supplier. Account Number An Account Number can be entered here, which the supplier can use to determine your account with them on your Purchase Orders. The Account number will appear on the Purchase Order PDF. Default Justification Type
This field will default to the community set default but if there is a supplier specific justification form that should be used it can be selected here.
Default Contract Select default contract if there is one that applies.
Allow Off Contract Spend Enable or disable the Allow Off Contract Spend option specifically for this supplier or select Default to use the Community Default.
Enable: Supplier has Allow Off Contract Spend regardless of Community level setting.
Disable: Supplier does not have Allow Off Contract Spend regardless of Community level setting.
Default: The supplier will use your Community level setting.
Manual Approval Escalation Allow users with the Escalate Approval role to manually escalate approvals for this supplier.
Enable: Enable manual approval escalation functionality for this supplier.
Disable: Disable manual approval escalation functionality for this supplier.
Default: Use the default manual approval escalation setting that is defined for the community.
Instructions
In the Description field, users can specify buyer purchasing instructions viewed on the supplier's specific Marketplace screen.
Additionally, users can customize Alerts and Links. That will appear on the supplier's specific Marketplace screen.
Tax and Payment
Users can customize Tax and Payment settings, as desired.
- Tax Rate: This determines the tax rate used on orders and invoices for this supplier.
- On Account Enabled: Allow buyers to purchase orders on account/profile
- Shared Credit Card Enabled: Allow buyers to purchase orders with a pre-defined shared credit card.
- Integrated Credit Card Enabled: This indicates if the supplier has enabled credit card order integration which allows you to send credit card details within the order.
Invoice Matching
The information is used to define supplier specific matching rules, if the Community Default is not required.
Note: For additional information about Invoice Matching, refer to help article invoice matching configuration. Shipping Matching
The information is used to define supplier specific matching rules, if the Community Default is not required.
Note: For additional information about Shipping Matching, refer to help article shipping matching configuration. Contacts Tab
The Contacts tab display all available contacts and denote which contact is the supplier contact.
Users with the Supplier Administrator and Community Administrator role can enable the Switch To Advanced Mode toggle.
Note: Updating the contacts does not effect the email where a PO or other supplier notifications are sent from Unimarket. That information is displayed on the Emails tab. Once enabled, Administrators to can set a Community Default contact for the supplier. As well as, add contact information if the supplier is unable to.
To add a new Contact click Add Contact > insert information in required fields marked with a red asterisk > select Add. If you wish to add additional contacts, select Add More.
To update the Community Default contact information managed by the community, set as default or delete.
Click Actions > Set as Default, Edit or Delete.
Emails Tab
The Emails tab will display the suppliers contact information for different types of notifications sent from Unimarket.
Addresses Tab
The Addresses tab displays the Physical, Mailing and Remittance Addresses for the supplier.
Users with the Supplier Administrator and Community Administrator role can enable the Switch To Advanced Mode toggle.
Once enabled, Administrators to can set a Community Default to add remittance addresses by selecting Add Address > a pop-up box will appear to enter required information marked with a red asterisk. Once completed, select Add. If you wish to add additional remittance addresses, select Add More.
Note: The remittance address Code is a unique code used to internally identify this address and should match the address codes in your finance or ERP system. If your community is utilizing the Remittance Address Code for integration purposes on invoice integration, please check with your IT team, integration team or Unimarket support on the formatting standards for your ERP's remittance address codes.
To update the Community Default remittance address(es) managed by the community, set as default or delete. Click Actions > Set as Default, Edit or Delete.
Documents Tab
The Documents tab displays any documents the supplier has uploaded.
Community Administrators or Community Supplier Administrators can add documents, by clicking +Add Document > a pop-up box will appear to enter required information marked with a red asterisk. Once completed, select Add. If you wish to add additional documents, click Add More.
Payments Tab
The Payments tab will show the payment information entered by the supplier, such as: bank details and credit card information (if opted in).
Community Administrators or Community Supplier Administrators can add payment details, by clicking Edit > enter required information marked with a red asterisk. Once completed, select Save.
Transactions Tab
The Transactions tab allows for easy access to Requisitions, Orders, and Invoices associated with the supplier.
History Tab
The History tab allows Community Administrators and Supplier Administrators to view both an Audit History and Event History details.
The Audit History tab displays updates made to the supplier details by the community. The search can be customized by using the Select User, From and/or To filed.
The Event History will show users who Connected or Disconnected the supplier from the community.
Comments Tab
The Comments tab will show comments between the community and supplier.
Note: The email listed for Supplier Profile Changes will be notified any time a supplier makes any updates to their profile. -
How To Prevent Suppliers From Registering With Foreign Currencies
If communities would like to only allow their country's currency used when suppliers register, Community Administrators and Community Supplier Administrator can disable this settings.
By implementing this change, suppliers can only use your community's country currency during registration and will ensure compliance.
If disabled, any new supplier registrations that go out will not allow suppliers to select any other than your countries currency.
Disable Allow Foreign Currencies
To disable allow foreign currency, go to Administration module > select Suppliers > click Registration tab > under the Default Supplier Setting header, uncheck the Allow Foreign Currencies box.
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Supplier Documents
Community Administrators or Community Supplier Administrators can view and/or add documents against supplier's profile.
Access/View Documents Screen
To access/view documents, go to the Administration module > click Suppliers > select Manage Suppliers tab > locate the supplier's profile by utilizing the Search Suppliers field > clear State field.
To customize the search, select Filters.
Once the supplier's profile is located, select Documents tab, click Documents tab.
Inactive Documents
By default, Active Documents Only is enabled. When documents are deleted by the Community or the supplier, the documents will be display Inactive status.
To view the Inactive documents, uncheck Active Documents Only box.
Viewing Attachments
To view the attachment(s) loaded with a document, click the paperclip icon > a pop-up box will appear > select the down arrow next to the desired attachment.
To download all attachments as zip file, click Download All.
Add Documents
To add a new document, click Documents tab > select +Add Document > a pop-up box will appear to enter required information marked with a red asterisk. Once completed, select Add. If you wish to add additional documents, click Add More.
Enter information in the required fields marked with a red asterisk. When Show to Buyers field is enabled, buyers can view the added document.
Upon successful upload, notifications will be sent to:
- Users with the Community Supplier Administrator role.
- A comment is posted on the supplier Comments tab and an notification is sent the email address assigned to supplier's profile contact Customer Comments field (or the default, if not specified).
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Convert Lite Supplier to Registered
User with the Community Administrator or Community Supplier Administrator role can manually upgrade a Lite supplier to a Registered supplier, in Unimarket.
The registered/premium suppliers must meet the following conditions:
- Not already be in the community
- Match the same currency as the lite supplier and
- Enabled in the community
Upgrade Lite Supplier to a Registered Supplier
To upgrade the desired supplier, go to the Administration module >click Suppliers > select Manage Suppliers tab > Locate the supplier by using the Search Suppliers field. To customize the search, select Filters.
Once the supplier is located, select the supplier's name > select More Actions > click Convert to Registered.
The Covert Lite to Registered pop-up box will appear > in the Search Supplier, key in the supplier's name. The supplier's address, currency and Tax Identification number will be shown to use as a match to the Lite account.
Enter a required reason > select OK.
Note: Users can only convert a Lite supplier who does not have a Registered account in the Community. Any suppliers already in the community irrespective of state (Connected, Disconnected or Pending) is greyed out and unavailable for selection.
Once completed, a confirmation pop-up box will appear to merge the supplier > select Merge Supplier > a final reminder will appear that this action cannot be undone and the Lite Supplier profile will be converted to a Registered profile.
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Requesting a Supplier - Browser/Buyer Role
If this feature has been enabled for your community, users with the Browser or Buyer role have the ability to request:
- A new supplier and
- View existing supplier from the Unimarket Directory and submit a supplier request.
Note: Community Administrators do not have this feature. As they can create supplier invitations to register directly without having to submit a request.
Requesting a New Supplier
To request a new supplier, go to the Marketplace module > select Purchasing > click Request Supplier.
The Request a Supplier screen will populate > enter the required information marked with a red asterisk > click Send Request.
Users with the Supplier Request Administrator role are notified via email of the new supplier request and can action it, by approving or declining the request. While the request is under review the status will be listed as Pending.
Status Definitions
Pending – The request is under review by a Supplier Request Administrator or Community Administrator.
Accepted – The request has been approved and an invitation has been sent to the supplier’s email address provided on the Supplier Request form or the email address specified by the existing supplier.
Completed – Supplier has completed the registration and the registration is under review (Pending status on Supplier Administration screen). Once the supplier is Connected, the requesting user will receive the email notification that the supplier is available.
Declined – The request has been declined. An email notification will also be sent to you if your request is declined with the reason provided.
Deleted – This request has been deleted by the requesting user (only the requesting user can delete a request).
Supplier Connected Notifications
When the supplier is connected and available to trade with the community, an email notification will be sent to the supplier.
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Enabling Supplier Requests
Enabling Supplier Requests is an optional community feature. That allows users to request for new suppliers to be connected.
Users with the Community Administrator or Community Features role has access to the community settings to enable.
Once a user requests a new supplier to Unimarket or requests access to an existing supplier. Users with the Supplier Request Administrator role will be notified via email and a task will appear within their Tasks menu to approve or decline the request.
Note: The Community Administrator role does not include this feature. As they can create new supplier invitations to register directly, without the need to submit a request for approval. Enable Supplier Requests Setting
To enable the setting, go to the Administration module > click Settings > select the Settings tab > scroll down to Community Users Settings header > click the Enable users to request suppliers checkbox > select Save.
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How to Approve/Decline a Supplier Request
When users create requests for a new or existing supplier to be connected to the Community. Users with the Community Administrator or Supplier Request Administrator role, will receive the request task. They are notified via email of the Supplier request and a task will appear in their Tasks menu.
Approving/Decline a New Supplier Request
To approve/decline a new supplier request, go the Tasks menu in the upper right corner > select Tasks tab > select Supplier Requests.
The Supplier Requests screen will populate > ensure the State search field is designated to Pending.
Select the supplier's name > the View Supplier Request pop-up window will appear with the supplier details > Enter desired comments in the Notes field > select Accept or Decline.
Note: If the request is declined, the end user will be sent a notification via email including the reason provided in the Notes field. Once accepted by a Supplier Request Administrator or Community Administrator, the Add Supplier pop-up window will appear. The supplier details will auto-populate and supplier requirements for registration can be assigned, as desired > click Add.
An email invitation will be automatically sent to the supplier to complete registration and the Status will change to Accepted in the Supplier Requests screen.
Once the supplier has accepted the invitation, completed the registration and met the requirement. Supplier Request Administrator or Community Administrators will receive a notification to review and validate the information provided, by the newly requested supplier.
Status Definitions
Pending – The request is under review by a Supplier Request or Community Administrator.
Accepted – The request has been approved and an invitation has been sent to either the supplier’s email address provided in the Supplier Request form or, the email address specified by the existing supplier.
Completed – Supplier has completed the registration and the registration is under review (Pending status on Supplier Administration page). Once the supplier is Connected, the requesting user will receive the email notification that the supplier is available.
Declined – The request has been declined. An email notification will also be sent to you if your request is declined with the reason provided.
Deleted – This request has been deleted by the requesting user (only the requesting user can Delete a request).
Connect New Supplier
Go to the Administration module > click Suppliers > in the State field, select Pending > click Search.
The desired supplier's profile screen will populate > select More Actions > click +Connect. Once connected, the user will be notified via email.
Note: If no buyer groups are assigned to the supplier, the update can be made by going to Administration module > click Suppliers. For additional information on updating supplier's profile, refer to help article editing a supplier. -
Searching Suppliers in the Unimarket Directory
The Unimarket Directory allows users with the Community Administrator or Supplier Administrator role, to view a list of all Registered and Premium Suppliers within Unimarket.
Access Unimarket Directory
To access the Unimarket Directory, go to the Marketplace module > select Suppliers > click More Actions > select Unimarket Directory.
The Unimarket Directory screen will populate to search by Supplier Name and/or Supplier Access.
- If the supplier is visible in the Unimarket Directory and not a supplier with the community, we recommend sending the supplier an invitation link. For additional information on how to create/send a supplier invitation, refer to help article inviting supplier to register - manually or inviting suppliers to register by uploading.
- If the supplier is visible in the Unimarket Directory, a supplier of the community, and disconnected. The supplier can be connected, if desired. For additional information on how to connect a supplier, refer to help article connecting a supplier.
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Tags
Tags allow Communities to group suppliers by categories into Guided Buying Collections, like 'Office Supplies'. Tags also allow suppliers to be grouped into broader cross-cutting categories, such as: 'Sustainable' or 'Preferred'.
Tags can used to assist Accounts Payable with managing invoices sent to the Unimarket Invoice Inbox. The invoice stub can be assigned with tags to help identify who within Accounts Payable is responsible for reviewing the invoice.
Communities can also apply a Boost to Supplier and Product Tag. So that any supplier or product with the tag will be boosted in the search results. For example, if the 'Preferred' tag is boosted then any supplier meeting the search criteria and tagged with 'Preferred' will appear at the top.
Product Tags remain visible on the product throughout the purchasing process, so items can be easily categorized during checkout and approval.
Watch the desired short video on how to create and assign a Supplier, Product and/or Invoice tags or read below for instructions:
Supplier Tags:
Product Tags:
Invoice Tags:
Create/Add Tags
To create Tags, users with the Community Administrator or Supplier Administrator role can go to, the Administration module > click Settings > select Management tab > click Tags tab > the Add Tag pop-up box will appear to entered required information marked with a red asterisk. Once completed, select Add. If you would like to add additional tags, select Add More.
Note: The Supplier and Product type of tag requires you to choose a Boost level, to provide priority to tagged suppliers and products when searching.
Once a Supplier Tag has been created/added, it will be added to the community's Guided Buying Collections. For additional information about Guided Buying, refer to help article guided buying.
Assigning Tags
Supplier Tags:
Users with the Community Administrator or Supplier Administrator role can assign Supplier Tags.
Go to, the Administration module > select Suppliers > search for the desired supplier > select the supplier's name > click Settings tab > scroll down to Supplier Tags field > add supplier tag > click Save.
Product Tags:
Users with the Community Administrator or Supplier Administrator role can assign Product Tags.
Go to the Administration module > in the Find Supplier search box, insert supplier's name with a hosted catalog > hover over supplier icon > select Catalogs.
A pop-up box will appear, to select the desired catalog.
The supplier's catalog will populate > hover over Add to Cart > select the three dots next to Add to Cart > click Manage Tags > the Manage Tags pop-up box will appear > click the dropdown in the Edit Tags field > choose the desired Product Tag(s) > select OK.
Invoice Tags:
Users with the Create Invoices role can assign individual Invoice Tags to the individual "Invoice Stubs" in the Invoice Inbox.
Go to the Invoices module > select Inbox > locate the desired entry > hover mouse to the right side of screen, of the desired entry > click the three dots > select Manage Tags.
The Manage Tags pop-up box will appear > click the dropdown in the Edit Tags field > choose the desired Invoice Tag(s) > select OK.
For additional information about the Invoice Inbox, refer to help article invoice inbox.
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Sending Messages to Suppliers
Users with the Community Administrator or Community Supplier Administrator role can send messages to individual or multiple suppliers. The user can view previous messages between the community and supplier(s), on the Comments tab of the supplier's profile.
Send Message to Individual Supplier
To send a message to an individual supplier, go to the Administration module > click Suppliers > select Manage Suppliers tab > Locate the supplier, utilizing the Search Suppliers field or customize search by using Filter.
Once the desired supplier's profile is located, select Comments tab > click +Add Comment > the Add Comment pop-up box will appear to add desired message > select Send.
Once completed, the message will be sent to the supplier from the created user's email address.
If the supplier replies:
- Within Unimarket by creating another comment, it will be sent to the community email address entered in the Community Profile settings. For more information on profile settings, refer to help article community profile.
- Directly to the email, it will come back to user's email address.
To view the supplier's message history, follow the above instructions to locate messages in the supplier's Comments tab.
Send Message To Multiple Suppliers
To send a message to multiple suppliers, go to the Administration module > click Suppliers > select Manage Suppliers tab > click Export > select Bulk Change.
The Bulk Change screen will populate, to choose the desired suppliers to send a message to.
Note: Lite suppliers will appear greyed out. Although the checkbox is selected, the message will not be sent to them. Because lite suppliers do not have a profile/store to log into, to view/respond to messages. Scroll down to the bottom of the screen > select Continue > ensure the Create Comment is selected > click Continue.
Insert desired comment, in the Comment field > click Continue.
Review the message for approval. If you desire to update the message, select Back. Once approved, select Finish to send the message to desired suppliers.
The email will be sent from the created user's email. To view the message and supplier's message history, follow the above instructions (under Send Message to Individual Supplier header) to locate message in the supplier's Comments tab.
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Supplier Search Terms
Search Terms can be assigned to supplier profiles, which allows Buyers or Browsers to locate specific items when using specific keywords in the search bar of the Marketplace.
For example, if the buyer enters "Print Paper" in the search bar, Unimarket will populate search results that include any products that matches. As well as, any supplier names who has "Print Paper" search terms assigned to them.
Users with the Community Administrator or Supplier Administrator role has the ability to add/update desired search terms to supplier profiles.
You can read below to find out more information on Search Terms or watch this short video:
Add Search Terms To A Current Supplier
To add Search Terms to a current supplier, go to the Administration module > click Suppliers > locate the desired supplier by using the Search Suppliers field.
Once the desired supplier is located, select Settings tab > scroll down to Supplier Search Terms field > enter or select (from the list) the desired search term(s).
Once completed, click Save.
Add Search Terms When Creating A Lite Supplier
To add Search Terms when creating a Lite Supplier, go to the Administration module > click Suppliers > select Create Lite tab > click +Create Lite Supplier.
Once completed, a pop up window will appear > select the Search Terms field > enter or select (from the list) the desired search term(s).
Once completed, select Add. If you wish to add additional search terms to a new Lite Supplier, click Add More.
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Disconnecting a Supplier
Users with the Community Administrator or Community Supplier Administrator role can disconnect suppliers from their community. Once the action is performed, in Unimarket:
- The community can no longer make transactions with the supplier.
- The supplier will be removed from the community's connected supplier list and
- The community will be disconnected in the supplier's profile.
Disconnect Supplier
To disconnect a supplier, go to the Administration module > select Suppliers > key in supplier's name in the Search Suppliers field > clear State field > select the magnify search icon.
Once completed, the supplier's profile screen will populate > click More Actions > select Disconnect.
The Disconnected Supplier pop-up box will appear. Users can insert the reason for disconnection the supplier in the text box, if desired > select OK.
Note: If you would like to leave the supplier connected, but desire to stop users from initiating transactions with the supplier. Simply remove the supplier from the designated Buyer Groups on the Settings tab of the supplier profile. -
ISO Country Codes
What is an ISO Country code and how does Unimarket use them?
The purpose of ISO is to define internationally recognized codes of letters and/or numbers that we can use when we refer to countries and subdivisions. This information comes from United Nations sources (Terminology Bulletin Country Names and the Country and Region Codes for Statistical Use, maintained by the United Nations Statistics Divisions). The current version of ISO Country Codes is ISO 3166-1.
In Unimarket, we use the 2 digit ISO country code to define the "country" field when related to addresses and the 3 digit ISO when relating to currency.
Country NameISO 2 Digit Code ISO 3 Digit Code Afghanistan AF AFG Aland Islands AX ALA Albania AL ALB Algeria DZ DZA American Samoa AS ASM Andorra AD AND Angola AO AGO Anguilla AI AIA Antarctica AQ ATA Antigua and Barbuda AG ATG Argentina AR ARG Armenia AM ARM Aruba AW ABW Australia AU AUS Austria AT AUT Azerbaijan AZ AZE Bahamas BS BHS Bahrain BH BHR Bangladesh BD BGD Barbados BB BRB Belarus BY BLR Belgium BE BEL Belize BZ BLZ Benin BJ BEN Bermuda BM BMU Bhutan BT BTN Bolivia (Plurinational State of) BO BOL Bonaire, Sint Eustatius and Saba BQ BES Bosnia and Herzegovina BA BIH Botswana BW BWA Bouvet Island BV BVT Brazil BR BRA British Indian Ocean Territory IO IOT Brunei Darussalam BN BRN Bulgaria BG BGR Burkina Faso BF BFA Burundi BI BDI Cambodia KH KHM Cameroon CM CMR Canada CA CAN Cabo Verde CV CPV Cayman Islands KY CYM Central African Republic CF CAF Chad TD TCD Chile CL CHL China CN CHN Christmas Island CX CXR Cocos (Keeling) Islands CC CCK Colombia CO COL Comoros KM COM Congo CG COG Congo (Democratic Republic of the) CD COD Cook Islands CK COK Costa Rica CR CRI Cote d'Ivoire CI CIV Croatia HR HRV Cuba CU CUB Curacao CW CUW Cyprus CY CYP Czech Republic CZ CZE Denmark DK DNK Djibouti DJ DJI Dominica DM DMA Dominican Republic DO DOM Ecuador EC ECU Egypt EG EGY El Salvador SV SLV Equatorial Guinea GQ GNQ Eritrea ER ERI Estonia EE EST Ethiopia ET ETH Falkland Islands (Malvinas) FK FLK Faroe Islands FO FRO Fiji FJ FJI Finland FI FIN France FR FRA French Guiana GF GUF French Polynesia PF PYF French Southern Territories TF ATF Gabon GA GAB Gambia GM GMB Georgia GE GEO Germany DE DEU Ghana GH GHA Gibraltar GI GIB Greece GR GRC Greenland GL GRL Grenada GD GRD Guadeloupe GP GLP Guam GU GUM Guatemala GT GTM Guernsey GG GGY Guinea GN GIN Guinea-Bissau GW GNB Guyana GY GUY Haiti HT HTI Heard Island and McDonald Islands HM HMD Holy See VA VAT Honduras HN HND Hong Kong HK HKG Hungary HU HUN Iceland IS ISL India IN IND Indonesia ID IDN Iran (Islamic Republic of) IR IRN Iraq IQ IRQ Ireland IE IRL Isle of Man IM IMN Israel IL ISR Italy IT ITA Jamaica JM JAM Japan JP JPN Jersey JE JEY Jordan JO JOR Kazakhstan KZ KAZ Kenya KE KEN Kiribati KI KIR Korea (Democratic People's Republic of) KP PRK Korea (Republic of) KR KOR Kuwait KW KWT Kyrgyzstan KG KGZ Lao People's Democratic Republic LA LAO Latvia LV LVA Lebanon LB LBN Lesotho LS LSO Liberia LR LBR Libya LY LBY Liechtenstein LI LIE Lithuania LT LTU Luxembourg LU LUX Macao MO MAC Macedonia (the former Yugoslav Republic of) MK MKD Madagascar MG MDG Malawi MW MWI Malaysia MY MYS Maldives MV MDV Mali ML MLI Malta MT MLT Marshall Islands MH MHL Martinique MQ MTQ Mauritania MR MRT Mauritius MU MUS Mayotte YT MYT Mexico MX MEX Micronesia (Federated States of) FM FSM Moldova (Republic of) MD MDA Monaco MC MCO Mongolia MN MNG Montenegro ME MNE Montserrat MS MSR Morocco MA MAR Mozambique MZ MOZ Myanmar MM MMR Namibia NA NAM Nauru NR NRU Nepal NP NPL Netherlands NL NLD New Caledonia NC NCL New Zealand NZ NZL Nicaragua NI NIC Niger NE NER Nigeria NG NGA Niue NU NIU Norfolk Island NF NFK Northern Mariana Islands MP MNP Norway NO NOR Oman OM OMN Pakistan PK PAK Palau PW PLW Palestine, State of PS PSE Panama PA PAN Papua New Guinea PG PNG Paraguay PY PRY Peru PE PER Philippines PH PHL Pitcairn PN PCN Poland PL POL Portugal PT PRT Puerto Rico PR PRI Qatar QA QAT Reunion RE REU Romania RO ROU Russian Federation RU RUS Rwanda RW RWA Saint Barthelemy BL BLM Saint Helena, Ascension and Tristan da Cunha SH SHN Saint Kitts and Nevis KN KNA Saint Lucia LC LCA Saint Martin (French part) MF MAF Saint Pierre and Miquelon PM SPM Saint Vincent and the Grenadines VC VCT Samoa WS WSM San Marino SM SMR Sao Tome and Principe ST STP Saudi Arabia SA SAU Senegal SN SEN Serbia RS SRB Seychelles SC SYC Sierra Leone SL SLE Singapore SG SGP Sint Maarten (Dutch part) SX SXM Slovakia SK SVK Slovenia SI SVN Solomon Islands SB SLB Somalia SO SOM South Africa ZA ZAF South Georgia and the South Sandwich Islands GS SGS South Sudan SS SSD Spain ES ESP Sri Lanka LK LKA Sudan SD SDN Suriname SR SUR Svalbard and Jan Mayen SJ SJM Swaziland SZ SWZ Sweden SE SWE Switzerland CH CHE Syrian Arab Republic SY SYR Taiwan, Province of China TW TWN Tajikistan TJ TJK Tanzania, United Republic of TZ TZA Thailand TH THA Timor-Leste TL TLS Togo TG TGO Tokelau TK TKL Tonga TO TON Trinidad and Tobago TT TTO Tunisia TN TUN Turkey TR TUR Turkmenistan TM TKM Turks and Caicos Islands TC TCA Tuvalu TV TUV Uganda UG UGA Ukraine UA UKR United Arab Emirates AE ARE United Kingdom of Great Britain and Northern Ireland GB GBR United States of America US USA United States Minor Outlying Islands UM UMI Uruguay UY URY Uzbekistan UZ UZB Vanuatu VU VUT Venezuela (Bolivarian Republic of) VE VEN Viet Nam VN VNM Virgin Islands (British) VG VGB Virgin Islands (U.S.) VI VIR Wallis and Futuna WF WLF Western Sahara EH ESH Yemen YE YEM Zambia ZM ZMB Zimbabwe ZW ZWE