Outlined below are the firewall requirements for setting up the Unimarket Connector.

The * in the URL refers to the customer's specific domain on Unimarket e.g. https://customername.unimarket.com

 

DEMO / TEST

URL	*.unimarket-demo.com
Inbound IP addresses (traffic from Unimarket to Customer)	35.224.103.99
Inbound Ports (traffic from Unimarket to Customer)	http: 9080 https: 9443 (recommended)
Outbound IP address (traffic to Unimarket from Customer)	35.227.211.230
Outbound Ports (traffic to Unimarket from Customer)	http: 80 https: 443 (recommended)
SSL Cert	unimarket-demo.com.crt
URL (for integration points - payments, users & approval hierarchy) (Outbound traffic only)	api.unimarket-demo.com
Outbound IP address (traffic to Unimarket from Customer)	35.190.82.104
Outbound Port (traffic to Unimarket from Customer)	443 (only)

 

US Production

URL	*.unimarket.com
Inbound IP addresses (traffic from Unimarket to Customer)	35.224.36.200
Inbound Ports (traffic from Unimarket to Customer)	http: 8080 https: 8443 (recommended)
Outbound IP address (traffic to Unimarket from Customer)	35.227.207.217
Outbound Ports (traffic to Unimarket from Customer)	http: 80 https: 443 (recommended)
SSL Cert	unimarket.com.crt

 

NZ Production

URL	*.unimarket.co.nz
Inbound IP addresses (traffic from Unimarket to Customer)	35.197.168.186
Inbound Ports (traffic from Unimarket to Customer)	http: 8080 https: 8443 (recommended)
Outbound IP address (traffic to Unimarket from Customer)	35.227.246.185
Outbound Ports (traffic to Unimarket from Customer)	http: 80 https: 443 (recommended)
SSL Cert	unimarket.co.nz.crt

 

AU Production

URL	*.unimarket.com.au
Inbound IP addresses (traffic from Unimarket to Customer)	35.197.165.198
Inbound Ports (traffic from Unimarket to Customer)	http: 8080 https: 8443 (recommended)
Outbound IP address (traffic to Unimarket from Customer)	35.227.235.35
Outbound Ports (traffic to Unimarket from Customer)	http: 80 https: 443 (recommended)
SSL Cert	unimarket.com.au.crt

 

Unimarket is a Software-as-a-Service (SaaS) platform.

Unimarket currently releases product enhancements and fixes periodically (at least every fortnight) and as required to maintain a robust solution. We are moving to a modern continuous delivery process, where customers can benefit from new enhancements as soon as they are ready for use (like Amazon and other SaaS solutions do under their Continuous Delivery models).

Product changes are deployed to both Demo and Production environments at the same time. All changes go through our Software Development Lifecycle (SDLC) from Requirements Analysis, Design, Development, Peer Review, and Automated, Manual and Regression testing.

There are three broad categories of features:

• Enhancements
  • These extend the capabilities of existing functionality and are available to all customers automatically.
  • No action is required to benefit from these features.
  • Unimarket does enhance optional features or modules which your community may not have enabled.
• Major New Features
  • Unimarket utilizes feature-toggles to help roll out new features, such as our new Create Invoice screen or the Revamped Marketplace.
  • These will be available in Demo only for a period of time before being enabled in Production. This allows customers to familiarize themselves with the changes, share feedback with Unimarket, and help prepare their own users for switching over to the new functionality.
  • Customers can request to have features toggled on where applicable; or where features are intended to be part of the core solution, they may be enabled for all customers after a review period, which would be communicated in advance.
• Hotfixes
  • Where an bug or unexpected behaviour is found with an existing feature, Unimarket will address these as soon as possible, usually within a hotfix release.
  • The Unimarket Support team will respond to impacted customers directly (e.g. through Zendesk) to ensure prompt communications/matters being addressed.
  • If a critical incident occurs, Unimarket will notify all customers.

 

Unimarket provides our customers with three channels of communication to keep informed of our product releases:

• Product News at Unimarket Product News
  • Is focused on enhancements and major new features and is published at least once a month, to promote readership.  All users have the option to click through to this page from the Learning Center within the Unimarket platform, and can subscribe to email notifications whenever a new announcement is made. 

•  

• Product Roundup
  • Your Unimarket Customer Success team holds a monthly “Roundup” event for Unimarket Administrators in your region to provide an update on product releases in the prior month and what is coming. 
  • Please contact us if you are a Community Administrator and do not, but should, receive the invitation for these online meetings.

• Help Documentation
  • Unimarket’s help documentation is updated alongside new features & enhancements, and includes great reference material and videos to help ensure you make the best use of our product!

Update Window

Releases are carried out during the planned maintenance window of 9pm to 11pm weekdays and from 9pm Saturdays to 6am Sunday New Zealand time. A “Maintenance Page” will be displayed when the main sites are not accessible. Unimarket does its utmost to ensure our maintenance window is as short as possible to minimize any disruption to customers.

Overview

Unimarket commits it will use best efforts to provide a platform that is universal in design and accessible to all individuals, including individuals with disabilities. Our goal is to comply with the World Wide Web Consortium’s Web Content Accessibility Guidelines Level AA (“WCAG 2.0 AA”).

Some exclusions may apply as they are outside direct control of Unimarket such as supplier catalogue content, integrated supplier eCommerce sites and other referenced or linked content.

Unimarket conducts a regular Voluntary Product Accessibility Template (VPAT) report which provides information on how we conform with Section 508 of the U.S. Rehabilitation Act of 1973. If you would like a copy of this report please contact us at support@unmarket.com.

New Zealand IRD Invoice Requirements

We receive a lot of questions around electronic invoices and the requirements for the IRD. This article is intended to provide some guidance around the IRD requirements for electronic invoicing in New Zealand and how we have applied that within Unimarket. It's simply intended to assist in your understanding and point you toward the relevant parts of the IRD documentation. Please don't use it as formal financial advice - this should come from your finance team, auditors or the IRD :)

Information Displayed on Electronic Invoices

The Unimarket electronic invoice meets the IRD requirements for content and format. The IRD guide is below:

What does a Tax Invoice need to show?

IRD Requirements for Retention of Electronic Records

If you do have an original scan or invoice document / file from a supplier, then it is our understanding based on the guidance below that it is not an IRD requirement to attach the original to the Unimarket Electronic copy.

The electronic version simply must be an accurate reflection of the original and it must meet the IRD requirements for content and format (which it does). Please refer to the section 39-49 in the IRD guide below.

IRD Retention of Electronic Records (SPS 13/01)

How this applies to processing invoices in Unimarket

Invoices Sent Electronically by Suppliers (B2B)

If a supplier sends you an electronic invoice directly from their system into Unimarket (usually via XML), then there was no 'original' in the traditional sense. The original is the electronic message.

In this case Unimarket generates a PDF copy of the invoice (in the IRD format) using the data received from the supplier's system. This is fully compliant with the IRD and we attach a copy of the original message (XML) to the invoice in Unimarket which identifies the sender and other key information like date and time.

Invoices Sent from Suppliers via Invoice Order (PO Flip)

A supplier can send you an electronic invoice by logging into their Unimarket account and manually 'flipping' an order into an invoice. This electronic copy is sent to you and Unimarket generates a PDF copy of the invoice (in the IRD format) using the data received from the supplier.

It is entirely optional for the supplier to attach the original invoice to the electronic copy they send you. This is fine as long as the copy is an accurate reflection of the original. Please refer to the section on Retention of Electronic Records above.

Invoices Entered by AP using Invoice Order (PO Flip)

Invoices received by accounts payable (either via the invoice inbox or otherwise) can be processed using the Invoice Order or Enter Invoice functions. This creates an electronic copy of the invoice so it can be processed through matching. The original can be attached and you can make attachments mandatory (community setting), however as before the IRD requirement is that it must be an accurate reflection of the original. Please refer to the section on Retention of Electronic Records above.