• Creating a Supplier List

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    Supplier Lists can be used for panels, registers, contracts, and other types of Supplier arrangements. These Supplier Lists are created and managed by either the Super Admin or the Panel Administrators in your enterprise.

    To create a new list, select Enterprise Supplier Lists under the Admin Tools menu (either in the top menubar or on the homepage on the left-side menu).

     

    Click the Add New button above your current enterprise’s lists.

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    This opens the Supplier List Wizard where you will need to complete each step to create your new list.

    Information on each step has been included below:

    Basic Details

    In the first step you will need to enter the Supplier List's Name and a brief Description. You can also add a Contract Number and select a list Type.

    Click on the Save and Continue button to move to the next step.

    Linked Categories

    All Supplier Lists must utilize Categories to organize Suppliers registered on the list. We suggest using a category structure that divides your Suppliers into groups. This ensures that Buyers using the list will be able to filter Suppliers by category.

    Your categories and subcategories are created outside of the Supplier List Wizard. You then select from these categories when you are in the Supplier List Wizard. You can select the Create more categories button under the Top-Level category selection box on the left to be taken directly to the Manage Categories section of your enterprise. 

    To add a category to the Supplier List, select the category on the left and then highlight the relevant subcategories on the right. Click the Add selected categories button to add these to the list.

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    Click on the Continue button to move to the next step.

    Supplier Compliance

    You can select the required compliances that suppliers should provide to meet this list's compliance standards. If you add a compliance requirement to the list, suppliers will be required to upload the documents you have requested after they have registered on the list. Suppliers can still upload the required compliances while the list is inactive, or if their registration on the list is inactive (prior to being approved onto the list).

    To add a compliance requirement, select the compliance type from the drop-down menu and click Add selected.

    Once you have added a compliance requirement, you can add comments explaining the specific requirements or expectations for that compliance (e.g.. a minimum requirement for coverage value). To do this, click the speech bubble icon to the right. To delete the compliance requirement, click the bin icon.

    Click on the Save and Continue button to move to the next step.

    Add Files

    Any files that are relevant to the Supplier List can be uploaded here.

    You can also decide who has visibility of the file by ticking the boxes in the relevant columns to the right of the file name. The columns represent:

    • V = Vendors
    • B = Buyers
    • A = Administrators
    • S = Shared Users

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    NOTE: Shared Users are the Admins and Buyers from organizations who you share this Supplier List with. This is only relevant if you have enabled list sharing and are actively sharing the list with one or more organizations. Either 'B' or 'A' must also be ticked to allow Shared Users access.

    If a request is created using this list, the files uploaded here will be included in the Request Download Package as List Docs if the user type downloading the package has been given access as per above.

    Click on the Save and Continue button to move to the next step.

    Settings & Options

    This step allows you to configure the Supplier List’s functionality. The options available will depend on the settings enabled for your enterprise.

    The basic settings in this step cover:

    Expiry Date for the Supplier List

    This is an optional setting. When you set an expiry date and a reminder, all Panel Administrators will receive a notification at the set time for the reminder regarding the upcoming expiry date.

    List Configuration

    Adding 'Tags' allows you to include supplemental Supplier List information against the List Name for suppliers when they view the list in their account. These tags can also be used to enhance list filtering in the RFx Wizard.

    Buyer Configuration

    You can set whether Buyers are able to filter and select Suppliers on the list when creating a request. If 'filtering not allowed' is selected then when a Buyer creates a request, they will need to select all Suppliers on the list.

    Supplier Configuration

    These are settings specific to the Suppliers on your list, including allowing them to 'self-register' on the list via a link, whether suppliers need to be manually approved on the list, whether they are able to manage their own status on the list (active/inactive, delete themselves from the list), managing their own Local Groups and categories, etc.

    List Ownership

    The Panel Administrator you select to own the list will appear as the point of contact for this list when Buyers and Suppliers view the List Details. Regardless of who owns the list, all Panel Administrators can manage the list's settings and the suppliers registered on the list. You can update who owns the list at a later date.

    Once you have selected the relevant options, click Save and Continue to progress to the next step.

    Supplier Filter Tags

    Filter Tags are used to label/tag Suppliers. This creates an additional filtering capability for Buyers when selecting suppliers on a request, beyond the category and subcategory filtering method. Filter Tags are created outside of the Supplier List Wizard.

    Supplier Qualification

    Qualification requirements can be added to your list, prompting Suppliers to provide, fill in or complete these once they have registered on the list. To add a qualification requirement to your Supplier List, click the Add new item button.

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    Fill out the necessary fields (Name & Description) and review all settings before clicking Next.

    In step 2 you can upload a template/document that will be associated with the qualification item. This will visible to Suppliers.

    In step 3 you can create statements and/or questions for the supplier to view/acknowledge/answer. The questions can be configured so that Suppliers must respond in a certain format (text, number, $ value, yes/no, etc.). You can also set whether it's mandatory for the supplier to answer your question or not. 

    1. To create questions, click on the Edit questions button.
    2. Then, click on the Add new item button.
    3. Type in the statement/question in the textbox.
    4. Select the format that suppliers respond in.
    5. To Save and add another item, click on the Add another new item button.
    6. When finished, click on the Save button below.

    Click Save to save your upload/questions.

    In step 4, select the Make active option if the qualification requirement is ready to be made available to Suppliers.

    Click Save and finish to complete that qualification requirement.

    If setting qualification requirements, you will need to select the Yes - enable all active items option at the bottom of the page (before clicking the Save and Continue button) to make these accessible to Suppliers.

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    Click on the Save and Continue button to move to the next step.

    List Complete

    This is the final step of creating a Supplier List. You will need to set the list to either inactive or active. The option you choose will depend on your Supplier onboarding process and how you plan to begin using the Supplier List:

    • Active: Active Supplier Lists are visible to both Suppliers and Buyers and can be used to issue Requests. While a list is active, individual Suppliers on that list can still be set to inactive. Only the active Suppliers on an active list will be visible to Buyers and can be invited to Requests.

    • Inactive: An inactive list is visible to Suppliers registered on that list. Buyers will not have visibility of the list while it is inactive, and it cannot be used to issue Requests. This allows Suppliers to view and respond to any compliance, qualification, or rate card requirements before you approve Suppliers onto the list and make it visible to your Buyers.

    Please note

    If a list is set to inactive, you have the option to make it hidden from your Enterprise Supplier Lists and from the Supplier's accounts. This means the list will not appear amongst your other Enterprise Supplier Lists and cannot be viewed by Suppliers or Buyers. The list is still used for reporting, and you can still view the Supplier registrations for that list along with any Requests it was used for.

    Your hidden lists can be accessed by clicking 'Include hidden panel(s)' on the upper right of the Enterprise Supplier Lists Page.

    If the Supplier List is no longer in use, then it's recommended that it's hidden. 

  • Inviting Suppliers to a Supplier List

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    There are two methods to invite suppliers to a supplier list that's managed in your enterprise. The Super Admin or a Panel Administrator can either invite Suppliers by entering a contact name and email address for the Supplier on the platform, or you can download a template in CSV format to import a list of suppliers to invite in bulk.

    Please note

    The email address that is invited to the list will be the email address linked to the account where the list will be managed as the Vendor Admin. If there isn't an existing account against the email invited, the Supplier will be prompted to create a new account. If they do have an existing account, then they will be prompted to login and the list will be added to the account.

    It's important to liaise with your supplier to ensure you're inviting the most appropriate email address to register on the list.

    Add New Suppliers

    1. Select Enterprise Supplier Lists under the Admin Tools menu (either in the top menubar or on the homepage on the left-side menu).



    2. Click on the three vertical dots to the right of the relevant supplier list, and then under ADD SUPPLIERS, click on the Add new option.



    3. Here, you can invite up to 50 new Suppliers onto the list at a time. Select the relevant number of Suppliers at the top of the page.

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    4. You will need to enter the names and email addresses of the Suppliers before clicking the Validate list button to check that the emails are valid addresses.
      • If the email addresses appear invalid, please check there are no errors or spaces before or after the address.

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    5. If all the emails are valid, click the 'All Ok - Send Invites' button to invite the Suppliers.

    6. This will immediately send out a notification to the Supplier's email address containing the list name and a link they can follow to register a profile on the list.

    Import from file

    1. Select Enterprise Supplier Lists under the Admin Tools menu (either in the top menubar or on the homepage on the left-side menu).


    2. Click on the three vertical dots to the right of the relevant supplier, and then under ADD SUPPLIERS, click on the Import from file option.



    3. On the right-hand side, click on the Click here button to download the required CSV template file that you'll need to use to enter your supplier information to upload.

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    4. Open up the template using Microsoft Excel. Leave the 'FULL NAME and EMAIL ADDRESS' headings in Row 1 as they are. You can ignore the example information in Row 2. In Column A enter the supplier's contact name and in Column B enter the supplier's email address.

    5. Once you've entered all of your supplier's information, save the file and go back to VendorPanel on the same page where you downloaded the template.

    6. Select the Click a CSV file to upload button which will allow you to select a file from your computer to upload. Find and select the file to upload.

    7. Once uploaded, the names and email addresses will be checked for any errors and a list will be populated on the page of the suppliers you can select to invite.
      • If there are any errors you can click on the Cancel button, update the information in the file on your computer and then select it again to reupload.

    8. Ensure to check the box next to each supplier, and then click on the >> Invite Checked Vendors button.

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    9. This will immediately send out a notification to the supplier's email address containing the list name and a link they can follow to register a profile on the list.
  • Editing a Supplier List

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    Once a Supplier List has been created, the Super Admin and the Panel Administrators can return to the Supplier List Wizard to edit aspects of the list.

    To edit these, select Enterprise Supplier Lists under the Admin Tools menu (either in the top menubar or on the homepage on the left-side menu).

    Click on the three vertical dots to the right of the relevant supplier, and then click on the Edit this list option.

    You can find information on each step of the Supplier List Wizard here: Creating a Supplier List.

    While in the Supplier List Wizard, ensure you save any changes you make by going to the List Complete step and clicking on the Finish button.

  • Transferring Ownership of a Panel (Supplier List)

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    When an Enterprise Panel is created, the List Owner will be set to the Super Admin or Panel Administrator who created the panel.

    While all users with the Panel Administrator role can manage all internal enterprise panels, the List Owner's contact details will be listed when Buyers and Suppliers view the List Details.

    The List Owner is the point of contact if Buyers have an enquiry about using the list for a request or if Suppliers who have registered profiles on the list have any questions. Suppliers will often contact to request a change of Vendor Admin.

    You can find information on how to apply the Panel Administrator role to an admin here: Adding & Removing Administrator Roles.

    Transferring Ownership

    Only the Super Admin can set who owns each supplier list.

    1. Select Enterprise Supplier Lists under the Admin Tools menu (either in the top menu bar or on the homepage on the left-side menu).

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    2. For a quick view of who owns each Supplier List, hover over the name of the supplier list.

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    3. Click on the blue arrow to the right of the relevant supplier, and then click on the Edit this list option.

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    4. Go to the Settings & Options tab from the top.

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    5. Scroll to the bottom of the page to find the section labelled Supplier List ownership.

    6. Select the Panel Administrator to transfer ownership to from the options in the box.

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    7. Click on the Save and Continue button.

    8. You'll be taken to the final tab, List Complete. Click on the Finish button to save changes.