The Comments tab within an invoice is a valuable tool for users who can see invoices within the Community.
Users can add notes, post commentary and/or questions pertaining to the invoice and effectively manage important details. Such as: invoice status, communication with supplier and other notes, the user desires to link to the invoice.
To add a comment to an invoice, go to Invoices module > click Invoices > locate the invoice by using the Search Invoice/Orders field or Filters > select the Comments tab > click +Add Comment > insert the desired message in the message box > select Send.
| Note: Comments posted in the Invoices are only visible in the Community and are not shown on the supplier side. |
Invoice comments created will send an email notification to the Buyer or the Invoice Creator.
Any comments created by the buyer, will send a notification to the Invoice Creator. And vice versa, any comments created by the Invoice Creator notifies the Buyer via email.
Details visible in the Comments tab include:
- Date and Time when the comment was posted
- User who posted the comment
- And the comment context itself
| Note: If an invoice is Supplier created or came from Invoice integration, no email notification will be sent to the supplier for any comments added. |