When a buyer selects Accept/Reject on an invoice, a pop-up box will appear with possibly a checked I have received these items box. The checkbox is only visible when receiving has not been completed.
To receive all items, ensure I have received these items is checked > select Accept. Once completed, the goods will be received along with acceptance of the invoice.
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Note:
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Auto-Receiving Notification
When the invoice falls outside the community's configured tolerances and fails matching. The invoice will go into the Pending Order Acceptance state and the buyer will receive a notification. Alerting the buyer, the invoice is waiting approve or decline action to take place.
The buyer can access the invoice by going to Tasks menu. Once Accept/Reject is selected, a pop-up box will appear to receive all items along with accepting the invoice, by checking I have received these items box > and select Save.
Based on the community's approval process, the invoice will be routed for delegated approval.
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Note: For additional information about how buyers can accept invoices, refer to help article Accepting Invoices (Buyer). |