Your customers now have the option to pay by Purchasing Card using the Stripe payment gateway that is integrated to Unimarket.
Payments you have received via Stripe that require a refund will need to be processed within the Stripe portal using your supplier account.
|Note: Currently Stripe payments are only enabled for Australian customers.
Logging into Stripe
Please visit the Stripe at https://stripe.com/
In the top right corner click the Sign In button and enter your details.
You can view a list of all of your payouts and the date that you should expect to receive them in your bank account in your Dashboard within the Stripe portal. A payout from Stripe may be for a number of individual purchase order transactions, depending on the timing.
There are further details on receiving payouts from Stripe through their Receiving Payouts Help Article. If you have any further questions relating to your stripe account, including access, you can contact the team at Stripe via this link - https://support.stripe.com/contact/login.
Delayed or Missing Payouts
Stripe advises that if a payout hasn’t arrived according to its expected delivery date, there can be several reasons as to why. This article from Stripe may provide some guidance https://support.stripe.com/questions/delayed-or-missing-payouts
From there, you can get in touch with Stripe Support and they will be able to discuss this with you. The merchant arrangement is between yourself and Stripe and Unimarket cannot see nor access any information on your behalf as it relates to the transactions.