For security purposes a user's account will be locked if their password has been entered incorrectly more than five times. If a user becomes locked they will need to contact their Community Administrators or Unimarket support to unlock their account.
Searching for Locked Users
To search for locked users go to Administration module > Users. Click the Filters button to show all available filters. You can then change the State filter to Locked and select Apply Filters.
Unlocking Users
Community Administrators and User Administrators can also unlock a user's account by editing the user, selecting Unlock.