During registration you (the supplier) may be requested to provide payment details such as your bank account and proof of bank account. Customers may also ask if you can accept payment by credit card. This information is passed to your connected customers and provides them with the information they need to pay you efficiently. Please note that this does not determine how customers will pay you, its just provides them with your up to date payment information.
|Note: Only Supplier Administrators are able to edit Company Profile information. For more on Supplier users see our article Create & Manage Users.|
Updating Payment Options
Once registered and logged into your store select Company Profile from the Profile section within the Tasks menu or the dashboard.
Once on the Company Profile page select the Payments tab.
Here you can press Edit on the right hand side and select if you accept payment by Bank Account/ACH and if so, enter your nominated bank account for payments and also select whether your organization is able to accept credit card payments. This information can be seen by customers on your Supplier Profile.
Please note that you can update this information at any time in the future by going to the Invoicing and Payment tab.
Note: Bank account format for the United States
Routing - 9 digits and Account 10-17 digits
If the account number is less than ten digits you will need to add as many leading zeros as necessary.
For example if your bank account # is nine digits 123456789, you add one leading zero to make it ten digits 0123456789
|Note: The bank account verification should be a scanned bank document like a statement, teller slip or pre-printed deposit slip.|
Authorizing ACH Payments
To allow customers to use your ACH banking information, you must also give them authorization to view this information. You can either share your ACH details with All Customers or choose to share it with Specific Customers. If you choose to share this information with specific customers you will need to enter your customer selections into the box for Add Customers.
For more information about updating your Company Profile see our help article Updating Your Company Profile.