Many Bid Requests will include a Questions Due Date. This is the date that the customer would like all questions related to the bid submitted by to give them time to answer all questions. Unless otherwise noted, all questions should be submitted through your Unimarket account on the Messages tab for the Bid. These messages between you and the customer are private - meaning that only you and the collaborating customers can see them. Your bidding competitors can not read your questions and you cannot read theirs.
To ask a question, follow these steps.
- Log in to Unimarket and click into the Bid Request you would like to ask a question on.
- Choose the Messages tab.
- Choose +Add Comment to add a new message or question and click Send. (There is a 2,000 character limit including spaces).
The Filter by option allows you to choose whether to view only the messages between you and the customer, or just notifications from the customer. A notification is often an alert sent to all suppliers included in the Bid Request. A common notification would be a date extension to allow more time to respond to the bid. You may also choose ALL to view both messages and notifications together.
See the articles below for additional information on Bid Requests: