At times, Buyers and Community Administrators may need to undo the previous receiving action.
For example, if the buyer received the wrong quantity or decided to return an item after the item was received and closed, in Unimarket.
To do this, make your way to the order in which you need to undo the receiving for by going to the Orders page and using the search filter.
Undo Receiving
Partial Receiving Line Item
If the buyer received the wrong quantity and the receiving state is partial (meaning there are more line items to receive), go to Marketplace module > click Orders > insert the desired order number, in the Search Order Number.
Or to customize the search, by selecting Filters > in Receiving field, select Partial > click Apply Filter.
Once the order is located, select the order number > the desired order view screen will populate > scroll to the applicable line item > select icon.
A pop-up box will appear. To view the receiving history, check Show Hidden Receiving History box > select Undo > in the Note field, insert the required message > select OK.
Closed Receiving Line Item
If the receiving state is closed and the user desires to reopen, go to Marketplace module > click Orders > insert the desired order number, in the Search Order Number.
Or to customize the search, by selecting Filters > in Receiving field, select Closed > click Apply Filter.
Once the order is located, select the order number > the desired order view screen will populate > scroll to the applicable line item > select Reopen > a pop-up box will appear > in the Note field, insert the required message > click OK.